Digital health leaders know success comes from more than just completing a checklist of technology. It hinges on people. These five frontrunners are using the power of people—plus technology—to elevate digital health experiences.
SilverCloud provides an online solution for the treatment of mental and behavioral health. The solution, which offers the online support of clinicians and/or peers, addresses multiple conditions including anxiety, depression, stress and psychological management of other chronic health conditions such as diabetes.
The programs—which focus on clinical outcomes—allow users to access interactive content anonymously, and at a pace that suits their schedule. The solution uses analytics and clinical measurements to report back on progress. Such flexibility allows the patient to engage in and take charge of their own care, and it helps to supplement the face-to-face work of a psychologist when he or she is not with the patient.
UnitedHealth Group’s Garage program aims to identify, nurture and accelerate innovative internal business ideas that lead to new health businesses, products and services. The Garage focuses on a small, discrete portfolio of seed-stage ideas, putting them through a disciplined process designed to validate and test business concepts and provide paths to commercialization. Dedicated “entrepreneurs in residence” are matched to ideas based on their own knowledge, talent and passion.
Current ideas in development include a solution to help employees make better choices about what foods they choose, and a program that supports parents of children diagnosed with ADHD with coaching, customized care plans, and ongoing support.
Philips Health is placing a big strategic technology bet on a platform business model by launching the Philips Healthsuite platform with three different cloud partners: Salesforce.com, Amazon AWS IoT, and Alibaba Cloud.
Philips has a bold vision: To reinvent healthcare. With its three cloud partners, it will be able to rapidly scale up to hundreds of millions of patients, devices, and sensors—using endless flows of data to tackle the biggest challenges facing the industry, from the hospital to the home.
Uber is using its ecosystem to push disruption into new sectors—such as the recent trial of UberHEALTH in Boston. With its existing network of cars and customers, and a new set of skilled workers—registered nurses—Uber has been able to provide on-demand delivery of flu shots and similar vaccinations. Neither hospitals nor major pharmacy chains in the United States would have ever previously seen Uber as a competitor.
Apple’s efforts to be transparent in how it uses and secures customer data is testimony to the value this leading brand places on trust.
Its new platforms, such as Apple Pay and HealthKit, are clear beneficiaries of this trusted-by-design approach because the strong security and ethics that are ”baked in” give customers confidence that their digital footprints are secure and private, easing the transition to and adoption of the Apple ecosystem. This underscores the role trust plays as digitally powered companies look to disrupt their own markets and enter new ones.