Federal agencies increasingly need to get creative to achieve their mission, especially amid today’s difficult budget environment. Furthermore, agencies have been asked to improve the ways in which they achieve their mission and move toward government efficiency. The Obama administration has identified establishing “cost and quality benchmarks for core operations” as a cross-agency priority goal with the intention of developing a baseline for driving continuous performance improvements.1
At the same time, challenges inherent to the federal environment complicate agency efforts to jumpstart innovative initiatives. IDEO’s 2011 “Innovation in Government” report concludes that agencies “lack an environment of grassroots innovation where new ideas can emerge at any time under any conditions.”2
There are opportunities, however, to align around the three pillars of strategic government efficiency—workforce, technology and mission support—to foster innovation and ultimately deliver public service for the future.
Office of Management and Budget, performance.gov
Partnership for Public Service and IDEO; “Innovation in Government;” page 5; 2011, http://www.ideo.com/images/uploads/news/pdfs/InnovationInGovernment.pdf