We surveyed more than 6,000 citizens globally and found that 62% of citizens expect government investments to improve services while lowering costs. Digital plays a major role in addressing citizen demands and transforming government - and procurement is no exception. To be a part of this transformation, the right strategy is key:
The forward-thinking procurement organization will drive this reinvention.
Redesign your procurement organization and achieve greater transparency, accountability and collaboration.
No time like the present. As government and public service delivery methods evolve, procurement's role is even more essential.
Public agencies will rely on procurement to help improve operations and meet citizen demands.
The expectations of the digitally connected citizen demand an equally responsive government.
Modern CPOs must be more flexible. A high performance organization embraces new technologies and talent.
With the future fast approaching, it’s time for public procurement organizations to act and embrace a new model.
A bold new public procurement organization will materialize within the next 5 years. Business-as-usual is no longer an option. In fact – 54% of citizens already support digital procurement to increase public agency transparency and competition. To keep up with evolving citizen and workplace expectations, you’ll need to completely revamp your operations, focusing on:
Cultivate and inspire talent.
The new public procurement requires enhanced skills and a more engaging, motivating environment.
Adopt agile processes.
CPOs must focus their resources on new structure designs and operating models to deliver high performance.
Refine business operations.
Reduce risk and enable your workforce by adopting intelligent technologies, such as AI, cloud and machine learning.
Some procurement organizations are saving up to five per cent more in total spend than their peers. A proactive procurement approach can reap the benefits of key suppliers’ insights, innovation and energy.
by Jim Bard