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The Gartner Magic Quadrant report analyzed 16 vendors worldwide to help Communications Service Provider CIOs identify and evaluate potential suppliers to meet their operational IT services needs in a multi-regional context.
We believe that this placement validates our investments in industry-relevant platforms, network and intelligent industry analytics solutions to help CSPs adopt a platform-based model and transform at the core of the business to provide innovative services to the end user across the ecosystem.
Gartner’s view of the market is focused on transformational technologies or approaches delivering on the future needs of end users.
According to this Magic Quadrant:
“Leaders are performing well today, gaining traction and mind share in the market; they have a clear vision of market direction and are actively building competencies to sustain their leadership positions.
"Leading CSP partners are also expected to help CSPs create new capabilities that bring revenue from new services. This includes helping CSPs maximize the benefits of their existing assets in the digital context.”
“Market-leading companies in IT services for CSPs also need to be able to bring understanding across the network and IT areas of CSPs. The requirements of digital CSPs will transcend these two domains, as networks become more software-defined and IT becomes increasingly event-driven. Information is becoming a critical CSP asset, and it must be understood across the infrastructure stack—from endpoints through to applications.”