In this fast changing and technology driven industry, the demand for a highly specialised workforce has amplified, sending a wave of urgency through the industry. Leading resources players are now looking to “gamification” as one tool to satisfy skilled labour demands in an interactive, cost-effective and accessible way.
Gamification is fast becoming an important tool to manage today’s low productivity and high churn issues in the Australian resources industry. For a competitive industry heavily reliant on improving these factors, gamification incentivises more frequent coaching and supports organisational change towards critical behaviours that lead to improved proficiency and knowledge retention for today’s workforce.
This article was first published in January 2014 in Australian Mining and is reproduced with their permission.