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The future of insurance distribution

Digital disruption is transforming established models of distribution.

Insurance customers are continuously expecting more digital interaction, personalization of services and connectedness from carriers—while agile new entrants to the market are lining up to serve them.

It’s time for incumbents in the insurance industry to start thinking outside the box about models of distribution. Established insurers need to embrace digital disruption, partner with disruptors and leverage emerging technologies to better engage with customers and drive sustainable growth.


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"High performers will likely pursue multiple models simultaneously, while digitally enhancing their core distribution capabilities."

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