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Serving the enterprise network market

The transformation requirements communications service providers (CSPs) face

Overview

95%

of small, medium and large enterprises believe network services will be virtualized.

89%

of enterprises believe they will evolve to an “as a service” model within the next three years.

72%

of companies say the cost to maintain the network is the key criterion influencing their decision.

25%

of enterprises who have pursued network virtualization say they are already seeing cost reductions.

New Accenture research on the enterprise market shows that the market is ripe for network virtualization. Nearly all respondents (95 percent) believe that network services will be virtualized. And 89 percent believe they themselves will evolve to an “as a service” model within the next three years. Thirty-three percent are already using such solutions. 1 Moreover, enterprise respondents expect network virtualization to lead to cost reductions. For 72 percent of companies, the cost to maintain the network is the key criterion influencing their decision. Those who have already pursued network virtualization say they are already seeing cost reductions averaging 25 percent. These early adopters cite speed, reduced cost of ownership and increased security as additional benefits.2

Enterprises are now, or soon will be, moving ahead with network virtualization. If communications service providers (CSPs) do not gear up to offer it, enterprises will look elsewhere. Evolving from a traditional service provider to an Integrated Digital Services Provider (IDSP) is a complex task. But it’s also clear that what got you to where you are now won’t get you to where you want to go.

The technology transformation required to become a digital CSP will necessitate a much wider business transformation affecting multiple areas, ranging from people, operations and process to customer experience and product. Transforming to this model does entail transition costs. It also provides significant new revenue opportunities through added services to enterprise clients while enabling new cost savings and improvements in operational efficiency.

Read about how CSPs can take advantage of this software- enabled opportunity by making changes across three major areas Network Transformation, Products & Services and Next-Generation Operations.

1Accenture Enterprise Survey, 2016.
2Ibid.

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