Public safety is the cornerstone to society. The police are the entrusted guardians of the people they serve. In an advanced digital world, there is zero tolerance for information being lost in information and technology siloes, unavailable to our first responders due to incompatible and disparate records and case management systems.
Disparate systems that prohibit the sharing of information and the maintenance of accurate records are a major problem that law enforcement agencies need to address, but progress is slow. The average state has more than 300 different records management or case management systems. Disparate, disconnected systems are expensive, form information silos, create information sharing challenges and require complex integration solutions.
Standardization makes sense, especially when 75 percent of processes required to track and respond to crimes are essentially the same. In a multi-tenant environment, the majority of the system can be standardized across agencies—shared applications running on the same operating system, on the same hardware with the same data-storage mechanism.