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Insurance c-suite shift

Insurers must look to their own leadership for change.

OVERVIEW

Insurance customers are no longer as recognizable to traditional insurers as they may have been in the past; their demographics, buying behaviors and expectations have changed markedly. To understand and remain relevant to their ever-evolving customers, insurers must call for a dramatic shift in their C-suite makeup.

The industry requires a renewed commitment to a diversity of ideas, experiences and capabilities. Insurers must actively seek out leaders with different backgrounds and experiences. In this report, Accenture explores the steps towards a much-needed C-suite makeover. These steps will allow insurers to seize the opportunities being created by changing markets, distribution strategies and customer expectations.

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"Without the C-suite's commitment and support, how will insurers create and sustain an organization that is open to new ideas?"

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