Technology disruption is at the heart of the business changes impacting our world. Governments at every level are being challenged to keep pace and use disruption to compete locally and internationally by attracting business and talent to grow their economic and social prosperity. Leaders are investing in technology to keep up. About half of public service executives (47-53 percent) are planning to or have already adopted or piloted emerging technologies such as IoT, artificial intelligence, blockchain and robotics. In this unprecedented era of change, the role of these leaders (chief information officers, chief innovation officers, chief digital officers or chief ecosystem officers) is also changing—it will support a more agile business, enable the ecosystem, improve customer service and drive operational efficiency.