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Big ideas for becoming "Best Place to Work"

New research reveals exciting opportunities for public service organizations. Citizens and public service leaders agree: Government can be a great place to start and grow a career. 

WINNING THE BATTLE FOR TALENT

Public service organizations are in a battle for talent.

Demographics are shifting. Key skill sets are increasingly hard to find. And the traditional lures of a career in public service are losing their appeal.

But the talent landscape isn’t all doom and gloom. New Accenture research shows that government employers have a solid reputation—and clear opportunities to attract, retain and develop the talent they need to deliver public service for the future.

DOWNLOAD FULL OVERVIEW [PDF]

A “Best Place to Work” is one where people can fully develop and utilize their skills, capabilities and competencies. Be that place!

WHAT DOES IT TAKE?

A recent Accenture Public Services Pulse Survey points to some exciting opportunities for public service organizations to position themselves as “Best Places to Work.” In the Accenture survey of 3,046 U.S. citizens and 108 public service leaders, a significant percentage already think government employers would win a “Best Place to Work” award.

DOWNLOAD KEY SURVEY FINDINGS [PDF]

Best Place to Work

4 in 10

Citizens and public service leaders think government employers would win a "Best Place to Work" award.
A great source of talent:
current government workers.
Current Government Workers

Public service leaders rating their organizations as having strong core skillsets in:

Public Service Leaders Rating

Yet, less than half feel prepared to meet the challenge of developing and using current talent.

Prepared Unprepared Neutral

Government workers: Eager to grow

Compared to the general population, current public service
employees show a stronger desire to increase their skills:
Government workers: Eager to grow

Who’s the most eager?

Compared with the general population, three segments of government employees are
most interested in developing their skills. Governments should emphasize training and
development with these workers.
Who’s the most eager?

Big ideas to become the best

Accenture’s study points to five big talent management ideas:

Big Ideas to Become the Best

HOW TO WIN

Accenture research and experience point to five techniques for talent management. Explore the benefits—and barriers—to:

  • Developing talent from within

  • Flexible career paths

  • Flexible work environment

  • Clear path to career advancement

  • Digitally enabled work

Is Performance Management Performing?

Revitalize performance management to better support business objectives and the workforce of the future.

For U.S. state and local governments, the nature of work and the workforce itself are changing rapidly. Performance management needs to change, as well—especially as agencies work to attract top talent and be recognized as Best Places to Work.

The Accenture Strategy report, Is Performance Management Performing?, shows that most state and local government leaders (87 percent) see the connection between performance management and organizational performance. And while three-quarters of such leaders have made changes to performance management practices in the past five years, more change is needed. In fact, 60 percent of leaders believe most organizations are still assessing performance in ways that are ineffective. From subjective reviews to one-size-fits-all practices, performance management has room to improve.

READ MORE ABOUT WHAT U.S. STATE AND LOCAL GOVERNMENT LEADERS HAVE TO SAY [PDF]

87% of U.S. state and local government leaders' believe performance management drives organizational performance. But changes are required to ensure performance management effectively supports the state and local government workforce of the future.
75% of state and local government agencies have made changes to their performance management practices in the past five years. 92% of employees believe their performance will significantly improve if performance management is changed further.

ABOUT THE EXPERTS

Peter C. Hutchinson

Peter C. Hutchinson
Managing Director,
Accenture Public Services Strategy
Health & Public Service

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