Agile banks reimagine traditional retail bank distribution and marketing for the digital banking era—growing market share without traditional branch network expansion. Agile banks can reduce fixed costs, create efficiencies and deliver a distinct customer experience that keeps people coming back.
The first step to becoming an agile bank is to ensure that the right building blocks are in place. So what are the three non-negotiables of the agile bank?
Where are the best customers located?
What parts of the value chain could be managed by partners?
What is the bank’s brand identity?
What are the core competences?
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