Accenture conducted an online survey of 3,700 doctors across eight countries: Australia, Canada, England, France, Germany, Singapore, Spain and the United States. Approximately 500 doctors per country (200 for Singapore) participated in the survey, which assessed doctors’ attitudes and perceptions on the benefits of health information and communications technology.
Key study findings for US physicians revealed that over the last two years, doctors’ use of healthcare IT and health information exchange (HIE) is rising. US doctors are embracing the use of these technologies, despite the fact that many agree the use of HIE, specifically, does not reduce organizational cost as anticipated.
Nevertheless, doctors state they think they have achieved some important HIE benefits such as improved decision-making and the reduction of medical errors. Additionally, US doctors are embracing the Internet as they are the most avid readers of online forums, among doctors in all eight countries surveyed, and are more apt to view online videos.
Doctors uniformly agree that cost is the main barrier to electronic medical record (EMR) adoption, and patients should have at least some access to and be able to update elements of their EMR.