Kristine Marie Beltran
Operations Lead & Business Advisor, Health Administration Operations,Manila
I work with Accenture’s Health Administration Operations clients, guiding them on ways to maximize business value through innovation and process improvements. With the benefit of more than 10 years of experience, I am able to analyze customer business issues, make better decisions, and provide more effective solutions to help drive business value for my clients.
My team recently helped a global health company rapidly increase production through improved inventory management, which led to $675,000 in cost savings for the client. What I like most about working at Accenture is the opportunity to work with great leaders who really bring out the best in you.
Maria Luisa S. Alfonso
Business Advisor Lead, Utilities Operations,Manila
I joined Accenture in 2008 and am now a Business Advisor and Delivery Lead for Utilities Operations clients. I apply my deep industry knowledge and use analytics to find and implement ways to improve the efficiency and accuracy of my clients’ business operations.
Before joining Accenture, I gained seven years of operations experience and learned important skills in Contact Center processes like customer service, telecoms and training. This experience has given me a comprehensive exposure to operations management and has taught me how to utilize knowledge of the latest trends and developments to deliver real business results to my clients.
Business Advisor, F&A Operations, Mauritius
I am a business advisor for F&A BPO. I joined Accenture in 2005 as an accounting officer and have worked my way up to service delivery lead for two concurrent F&A projects. It is a diverse role which draws on many skills including process delivery, continuous process improvements and analytics. Working in the BPO industry for the last 9 years in the Finance & Accounting sector has taught me how to be proactive in my decision making and to use best practices –both qualities which help me deliver the best possible value to Accenture's clients.
The best part of working for Accenture is being able to move from challenge to challenge, allowing me to continually improve my skills and grow my career.
Business Advisor, Supply Chain Operations, Mauritius
In my role I am a team lead and material planner for Supply Chain BPO. I joined Accenture in 2005 as an accounting officer, coming from a background in Hospitality Management. I use next generation solutions and analytics to help clients improve the way they operate their supply chains. We help our Supply Chain BPO clients see business results ranging from reducing warranty cycle time to enhancing vendor and inventory costs.
Through my tenure at Accenture I have benefitted from excellent training and coaching to fuel my growth. Accenture is a great place to build skills and grow a career.
Business Advisor, F&A Operations, Milan
I am a Process-to-Pay (PTP) Service Delivery Lead where I am responsible for managing F&A operations both onshore and offshore. I have worked at Accenture in various roles since graduating and have gained training and experience that—combined with my education—ensures that I understand the end-to-end finance and accounting process. I work with retail clients where I use analytics to help them drive business outcomes like negotiating different provisions to generate additional revenue.
The best part of working for Accenture are the many challenges and opportunities provided for me to improve my skills, explore new horizons and grow my career.
Business Advisor, F&A Operations, Milan
I am a client service delivery lead for a large multi-national banking group. I am responsible for client relationships and delivery execution for banking operations—helping our clients see real business results by applying industry expertise, innovative thinking and analytics. My experience gained by working in the financial services industry for almost two decades enables me to utilize a broad set of analytical tools including demand forecasting, inventory optimization and sales and marketing campaigns—to deliver business outcomes.
What I like most about working at Accenture is that I get to work with global teams on so many interesting, complex projects.
Capability Lead, Accelerated R&D Operations,Bangalore
I have worked in the pharmaceutical industry for almost 20 years. Before joining Accenture, I worked for the global healthcare company GlaxoSmithKline and conducted clinical trials for a global Contract Research Organization (CRO). I have extensive experience with pharmaceutical processes that use technology and analytics to drive business growth—including experience in data management, research and development, and statistical modeling.
Working with Accenture gives me enormous opportunities around the world and across different industries and processes. I can always contribute my domain skills and analytics knowledge knowing that my ideas will be supported and developed.
Capability Lead, Talent and HR Operations,Mumbai
I lead payroll and work force data administration which uses analytics, technology and industry-specific solutions to help Accenture’s HR Operations clients achieve high performance. Today, describing a client’s performance is not enough—we help our clients answer the question “What next?” by using analytics to help us predict as well as report.
I have worked in many areas of HR for a variety of global companies. Working in payroll, benefits administration and recruitment has given me over 12 years of experience in the nuances, processes and challenges involved in HR Operations services.
Operational Excellence Lead, F&A Operations, Bangalore
I currently lead Accenture’s Finance & Accounting Operational Excellence (OPEX) team in Bangalore. We work closely with the Capability Development team to understand the latest trends in the industry to bring the best ideas to our clients for driving real business goals.
My previous experience covers a variety of Finance & Accounting processes including treasury management, project financing and building financial controls. This has given me a total of 14 years of relevant experience which I combine with my skills in Operational Excellence to give me a holistic perspective of Finance & Accounting functions.
Business Advisor, Insurance Operations, Paris
I am a business advisor for Insurance Operations. I have 17 years of experience in insurance, the last five with Accenture. Almost two decades in the insurance industry has provided me with a holistic, end-to-end understanding of what our clients need. I am able to develop next generation solutions for our global insurance clients—assessing their needs and finding the best platforms and processes.
What I like most about working for Accenture is the diversity of work, people and opportunity.
Business Advisor & Southern EMEA Lead, Procurement Operations, Paris
I am a manager with procurement operations having more than 17 years of experience in procurement services across a wide range of industries including Automotive, Media & Entertainment and Financial Services.
Since joining Accenture in 2010, I have utilized my extensive experience to help our clients drive real financial benefits and business value from our sourcing and procurement operations services. As part of a recent client engagement, I helped a large French Bank secure the critical transfer of external resources—with a combined value of the supplier contracts of more than $10 million for the first year— helping in effective risk mitigation.
Business Advisor, F&A Operations,Prague
As the team leader for accounts payable, system support and dispute analyst teams, I steer Operational Excellence in Accenture’s Finance & Accounting Operations services. I have worked for Accenture for almost a decade now, holding different positions within different processes for the same client. This has given me valuable insight into processes from an end-to-end perspective. As a team leader, I also understand the end-to-end landscape of client processes and how they are connected with each other.
For me, working with Accenture means being part of the large, diverse and global Accenture community. The diversity of roles and innumerable avenues for knowledge sharing makes Accenture an exciting and dynamic place to work.
Business Advisor, Procurement Operations,Bratislava
As part of Accenture’s Service Delivery Team, I apply my industry and procurement experience to help improve processes for a global aerospace client.
Before joining Accenture in 2005, I developed deep functional experience in procurement and accounts payable operations. This means that I understand end-to-end procurement processes and can use this insight to improve efficiency and drive cost reduction and other business benefits for my clients.
Business Advisor, Insurance Operations,Bangalore
In my role as Capability Lead and Business Advisor for Insurance BPO, I provide next generation solutions that drive real business value for clients. I joined Accenture last year and prior to that worked for more than 15 years at various insurance and finance companies. My experience includes business process re-engineering/improvement, consulting, business planning strategy, operations management, program management and change management.
Working in the insurance industry for the last 12 years has given me a holistic perspective on developing next generation solutions for global insurance clients. I'm very proud to be part of the Accenture Operations team because I get to work with global clients as well as with first-class talent pools.
Carlos Eduardo Rodrigues Costa
Business Advisor, F&A Operations, Belo Horizonte
I manage a team of 75 billing process people for a large Brazilian telecommunications client. I have worked with the client for over a decade, which provides me with a holistic, end-to-end understanding of their business. My extensive telecommunications industry experience also provides insights into how analytics can help us deliver real business value for our clients.
What I like most about working at Accenture is that it enables me to collaborate with people around the world working across different businesses and industries.
Credit Services Lead,San Antonio
I lead Human Resources (HR) and mortgage services for Accenture’s Credit Services and Learning and HR Operations clients. Using analytics and business insight, I advise clients on how to improve their operations and improve process efficiency. We leverage best practice for all our clients through this culture of continuous improvement.
Since joining Accenture in 2006, I have gained valuable skills in managing offshore delivery for my clients. This experience—primarily within HR Operations Services across a variety of industries—helps me apply extensive knowledge to driving real business results for my clients.
Business Advisor, F&A Operations,Warsaw
As part of Accenture’s Finance & Accounting Operations service delivery team, I am responsible for procure-to-pay (P2P) operations for a large communications company.
I have worked at Accenture for more than six years now. Every day, my team and I help our clients see real business results by applying industry expertise, innovative thinking and analytics. We recently helped one client implement electronic invoicing to reduce their costs and improved operational efficiency for another by splitting responsibilities between Accenture Delivery Centers in Warsaw and Chennai. For me, innovation is at the heart of improving Finance & Accounting processes.
Finance & Accounting Business Advisor, F&A Operations,Warsaw
I am the Customer Service Lead for a leading medical products company operating in Europe, the Middle East and Africa (EMEA). My team ensures our client's operations run as efficiently as possible by anticipating, identifying and managing risks.
During my career I have gained experience of many different Finance & Accounting processes including Accounts Receivable, Order to Cash and remote management of oversees staff. In addition to building my business skills, this experience has also aided my cultural knowledge by working with teams all over the world. That's what's great about Accenture—it's a multicultural work environment that brings people together.