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Join Us At Dreamforce 2018 | September 25-28, San Francisco

Customer expectations require a next generation approach to sales, service and marketing – empower your business with Salesforce to deliver transformative experiences.

As Salesforce's No.1 Global Alliance Partner, we're honored to be a Titanium Sponsor at Dreamforce 2018 and proud to showcase how we're helping businesses redefine tomorrow.

Accenture On The Agenda

Whether through our many sessions or though leadership engagements, meet with our experts to learn how we're innovating faster, building intelligent experiences and transforming customer engagements for our clients.

September 25
September 26
September 27
September 28

Tuesday Sessions

8:15AM - 8:35AM

Moscone West
Frontier Theater

3 Considerations for CPQ Implementation and Deployment

You realize that moving from your old processes to Salesforce CPQ will require both change management and system modifications, but don't know where to start. From defining data structures to building data migration strategies and planning deployment steps, come to discover the latest best practices that lead to a successful Salesforce CPQ implementation. Join us to hear what we have learned from years of experience helping our customers successfully launch Salesforce CPQ in their organizations.

Edwin Flores
Accenture
Sean Joyce
Salesforce
Bhavit Desai
Salesforce
8:45AM - 9:05AM

City View at Metreon
Level 4 - Elevation Ridge Theater

BP Enables Global IT Transformation Through Citizen Dev & Platform Standards 1

BP is a leading, global energy company that has recognized the importance of modernizing the IT function in line with advances in digital technology. As part of this, a strategic set of core technology platforms have been defined to increase the speed at which IT delivers business value. Join Derek Anthony (VP, Upstream IT&S - Global Operations Organization) and Tom Inglis (Director, Developer Platforms, IT&S) as they describe BP's IT transformation from vision-to-reality, including how the function is moving from disparate, single-purpose apps to a platform-centric strategy that includes Salesforce (Force.com), Mulesoft, and other Cloud technologies. They will also discuss how IT is empowering end users by democratizing technology access for solution creation and developing citizen developers.

Nicole Miller Alford
Customer Success Director, Salesforce
Derek Anthony
BP
Tom Inglis
BP
10:00AM - 10:20AM

Moscone West
Canyon Theater

Three Tips for Advanced UI Customization in Lightning Communities

Learn about Salesforce Lightning Communities rich set of options for continuous design, mobile first and responsive design. Join us for a fast track course on UI Customization and let us help you unleash the power of Lightning Communities. Discover features such as Page Variations, Dynamic Lightning Component visualization, Branding Sets, Tokens, Custom Themes + Design Attributes, Theming and Skinning concepts!

Eugenio Gil
Business & Technology Delivery Senior Manager
10:30AM - 11:30AM

Marriott Marquis
Yerba Buena Salon 10-12

Workshop The Smart CRM: How Analytics and AI Enhance Customer Retention

CRM helps organizations know their customer. Now with AI, CRM can help predict customer actions. In this unique workshop session, Accenture's Salesforce Innovation Lead, Deepa Iyer, shows you how Smart CRM helps generate data-driven recommendations, so teams can take immediate action, use AI to identify potential customer attrition early, retain rich contextual data about the customer relationship, at scale and with intelligent direction and improve customer retention and satisfaction.

Deepa Iyer
NA Salesforce Innovation Director, Cloud First Application, Accenture
Aneeq Hashmi
Canada Einstein Business Lead
Ashish K. Arora
India Einstein Business Lead
10:30AM - 11:10AM

Metreon AMC Theaters
Level 3, Theater 13

360 Customer View Driving Operational Efficiencies

Vistra Energy services approximately 1.6 million customers and maintains approximately 6 million customer prospects on an obsolete legacy CRM platform. With the objectives of improving our customer's experience, improving call center efficiencies, promoting customer retention, and providing a platform to offer new products to our customers, Vistra Energy is implementing a fully integrated contact center application using Salesforce. Vistra Energy is bringing together the services it provides across all channels (call center, web, chat, IVR, offline support) into a single 360-view of the customer. Join us as we discuss both the business and technology perspectives of the application and the implementation project.

Emelda Anderson
Sr. Manager CRM Product Owner, TXU Energy
Nicole Miller Alford
Customer Success Director, Salesforce
Harsha Desai
Sr. Manager Cloud Delivery, TXU Energy
11:00AM - 11:20AM

Moscone South
Campground Theater 1

Accenture is Scaling Employee Onboarding with myTrailhead (1)

myTrailhead accelerates the speed of employee ramp time with on-demand, bite-sized learning for any company. In this session, hear how Accenture is using myTrailhead to get their team up and running fast.

Danielle Brady
Accenture
Kel Wetherbee
Salesforce
11:00AM - 11:20AM

Moscone West
Integration Theater

Enabling Client Success Using Mulesoft

During this session, hear from Accenture experts on best practices around Mulesoft, enabling organizations put in place a platform that can be used repeatedly to connect more and more applications together. Take a deeper dive into how Mulesoft is not just another middleware tool or API connector, but a platform that allows businesses to more seamlessly integrate new applications as they grow.

Chris Ulbrich
Accenture
Jeff Emerson
Salesforce
11:30AM - 11:50AM

Moscone West
Developer Theater

Build A Salesforce DX Plugin in 15 Minutes

If you have been in a unique situation where none of the existing deployment tools could satisfy your requirement, then this is the session you have been waiting for!!! Perhaps you wish to create your own tool but either it’s too complex or time-consuming. In this session, we will create a Salesforce DX plugin in just 15 minutes. This SFDX plugin will export object metadata and its field information in a file. As an attendee, you will learn to create a plugin for SFDX and how SFDX can be used beyond metadata deployments. You will also learn to think about possibilities and importance of SFDX tools in the day to day life of an admin or developer.

Abhishek Tripathi
Salesforce Developer, Accenture
Jitendra Zaa
IBM
12:00PM - 12:20PM

Moscone West
Integration Theater

Journey to New IT

Technology disruption is driving new opportunities and threats for existing businesses: changing consumer expectations, innovative technology, new market entrants, blurring industry boundaries and cost pressures. All of these, and more, make it a business imperative for pivoting decisively to ‘new IT.’ But, how should IT functions, which are already under cost pressures, move forward? Four components enable the organization to become more liquid, intelligent and connected. These components underpin the unlocking of new business value and the pivot to the New: New IT Purpose, Foundation, “Muscle”, and Model.

Theo Forbath
Managing Director, Accenture

Wednesday Sessions

9:00AM - 9:40AM

InterContinental Hotel
Grand Ballroom C

Transforming Talent Management - How the Military Maintains Total Force Strength

The ability to attract top talent and empower personnel and staff from “hire to retire” is an opportunity across many departments. In this session, the U.S. military, one of the best recruiters and trainers in the world, shares why process automation, personalization, and intelligence are important for staff to succeed in their missions. Industry experts will weigh-in on why the Salesforce Platform helps organizations scale for growth. This session is open for any organization focused on transforming talent management.

Peter Doyle
Accenture Federal
Joseph DeFee
CACI
Scott Williams
MAGA Design
10:00AM - 10:40AM

Marriott Marquis
Yerba Buena Salon 7

Inside Accenture: Driving Sales Efficiencies With Einstein Analytics

What if your sales teams could visualize and predict various dimensions happening at their account? Learn how Accenture is using visualizations and win-rate prediction algorithms built on Einstein Discovery to improve sales efficiencies. To equip the 30,000 users of Einstein Analytics with personalized insights to help drive business outcomes, Accenture developed and deployed custom visualizations with embedded Lightning components. During the session, business application leaders will highlight how visualization approaches and artificial intelligence were used and describe what’s planned next for Accenture’s Einstein Analytics journey.

Sara Porter
Sales Effectiveness Managing Director, Accenture
Sinead Murphy
Analytics Manager, Accenture
11:00AM - 11:40AM

InterContinental Hotel
Union Square

Reimagining the Customer Experience with British Telecom

British Telecom shares their success to improve customer experiences, reduce churn and drive growth, all enabled through innovation within the Salesforce ecosystem. Find out how great processes, a customer focused culture and a data driven approach has delivered transformational outcomes and helped reimagine the sales and service experience.

Keith Lucas
Customer Experience Programme Lead, British Telecom
Shanna Pederson
Head of Customer Experience - Corporate, British Telecom
Dan Aukland
Digital Transformation Leader, Accenture
11:30AM - 12:30PM

Moscone West
Keynote Room - Moscone West Level 3

Financial Services Keynote: Unify The Experience, Unlock Loyalty

Relationships and roles are complicated. For decades, financial institutions have struggled to bridge relationships across both the personal and professional financial needs of their customers. In this keynote, leaders from BBVA and State Farm will share insights and live demonstrations of how they are unlocking the full power of their consumer and commercial lines of business to unify the experience and drive unprecedented customer loyalty.

Rohit Mahna
SVP & GM, Financial Services, Salesforce
Katinka Bryson
Agency Vice President, State Farm
Derek White
Global Head of Customer Solutions, BBVA
Vicki Lintern
Senior Director, Executive Immersion, Salesforce
Charlie Richey
VP, Product Management, Financial Services, Salesforce
12:00PM - 1:00PM

Yerba Buena Center for the Arts
Yerba Buena Forum

Super Session The Future of Automotive Retail Experience at Volvo Cars Powered by Salesforce

This super session will be on the topic of how Volvo Cars is launching many initiatives on Salesforce at once, combined with the rapid changes in automotive & retail industry, Volvo is prioritizing high velocity development and fast time-to-market through an agile and product-oriented approach, launching and enhancing MLPs (Minimum Lovable Products) to multiple markets in parallel, whilst at the same time driving a harmonization agenda to ensure the long-term success and effectiveness of the transformation efforts.

Alberto Sernia
Managing Director, Accenture
Sanny Hammarberg
Director of Business Transformation Retail Experience, Volvo Cars
Timo Paulsson
Senior Director, Volvo Cars
1:00PM - 1:40PM

Mariott Marquis
Foothill G1-G2

Winning at the Shelf: Unilever’s Retail Execution Solution

Having the right product at the right price at the right time plays a critical role in building brand loyalty and competitive advantage.

Join this session to hear Unilever to discuss and demonstrate the benefits of leveraging their Retail Execution Solution that is enabling them to win at the shelf.

Thiago Burin
Global IT Innovation Director for Customer Development, Unilever
Mike Price
Global Perfect Execution Lead, Modern Trade
John Zealley
Consumer Goods & Services IMD, Customer & Channel FMD, Accenture
1:00PM - 1:40PM

InterContinental Hotel
Union Square

Global Transformation: Driving Growth and Profitability with Ericsson

Learn how, in just a year, a global information technology and services company is transforming their sales processes, methodology and culture, powered by Salesforce Lightning, to drive a globally integrated, efficient selling organization to drive growth and profitability.

Muhammad Irfan
VP Operations, Ericsson
1:00PM - 1:20PM

InterContinental Hotel
Industries Theater 01

End-to-End Customer Engagement in Utilities

Meralco (The Manila Electric Company) is the largest electric utility in the Philippines, serving the Manila Metro area, 22 other cities, and 89 municipalities. Two years ago, Meralco undertook a project to transform their relationship with their customers. Join us as they show how they have taken a holistic approach to the customer experience and share some of the challenges they still face.

Ma. Cecilia Domingo
Senior Associate Vice President, Manila Electric Company
Martin Leach
Senior Director Industry Product Marketing - Global Energy, Salesforce
3:00PM - 3:20PM

Westin St. Francis
Adventurer's Auditorium

Emerging Strategies for Nonprofit and Education Constituent Engagement

In this modern digital era, expectations and behaviors have shifted radically. Constituents are barraged with demands on their time and attention, which puts the power in their hands as they evaluate and choose where to invest their energy and resources. They expect experiential opportunities and more intuitive digital interactions. In this session, leaders from Pew Charitable Trusts, the Diana Davis Spencer Foundation and Accenture will highlight new research on the current state and future of digital engagement and share how using Salesforce can allow grantmakers and grantees to get the insights they need to make a greater impact.

Amit Patel
Accenture
Michelle Dozier
Diana Davis Spencer Foundation
Elizabeth Sweet
The Pew Charitable Trusts
3:00PM - 3:40PM

Palace Hotel
Marina Room

Google Analytics & the Google Marketing Platform: Best Practices, Tips & Tricks

Using Google Analytics to run your website or app? Curious what more you can do with Google Analytics 360? Interested in how Salesforce integrates with the Google Marketing Platform? Join your peers across industries to discuss tips and tricks using Google Analytics and putting insights insights into action. Plus, hear Google Analytics and marketing experts about best practices using the platform and what new tools and strategies you should consider to make the most of your investment.

Satish Ramamoorthy
Accenture
Laurie Kyser
Partner Manager, Google
Jon Fusco
Google
Krista Seiden
Google
Charles Farina
Analytics Pros
4:00PM - 4:40PM

Park Central
Franciscan I

Partner Meetup: Communications & Media Industries

Are you looking to find, network, engage and learn from colleagues at Dreamforce from the Communications & Media Industries? Dreamforce Partner Meetup sessions are facilitated by Salesforce Alliances leadership focused on specific industries and geographies. Leverage this partner and industry focused session for updates, hear success stories, and network with the Salesforce Partner ecosystem. #DF18Partners

Kishore Sannidhanam
Salesforce
Andrei Razov
Accenture
5:00PM - 5:20PM

InterContinental Hotel
Industries Theater 02

Keeping the Trains Running On Time and Customers Loyal

How can freight transportation organizations drive better outcomes around Sales and Service as they look to differentiate in the marketplace? Customers today expect, shipment visibility, personalization, speed to market and rail organizations are striving to build a more diversified and integrated delivery model. Accenture's research and experience reinforces the need for providers in the supply chain to focus on customer experience, retention, organic growth, and providing new capabilities to their workforce. By connecting the different data points, this allows organizations to accelerate up the curve by designing new systems based on customer and service model (physical and digital), focusing on the human vectors that logistics companies are trying to solve, and not the legacy processes they are uplifting.

Frederick Wallace
Accenture
John Reistrup
Accenture

Thursday Sessions

9:15AM - 9:35AM

Marriott Marquis
Golden Gate - Expedition Theater

One Team, One Dream: How to Align Sales and Marketing with Marketing Automation

We're all familiar with the ongoing struggles between Marketing and Sales: Marketing thinks Sales isn't following up on their leads, and Sales thinks Marketing's lead gen strategy could stand improvement. Toss in widely different metrics, goals, and processes, and you have a recipe for a nearly unparalleled rivalry. But what if you could go from frenemies to... actual friends? Sounds crazy — we know. But trust us, there is a way! Join us as we discuss what goes into creating marketing and sales alignment that lasts. Attendees will learn how to work closely with their sales teams to identify the right target audience, create personalized campaigns that will generate marketing AND sales-qualified leads, and empower their sales teams to close more deals and maximize ROI with the power of marketing automation.

Anusha Ramachandran
Senior CRM Manager Navistar Inc
Michael Roberts
Salesforce
10:00AM - 10:40AM

InterContinental Hotel
Union Square

Biogen: Adherence Re-Imagined: Enhancing Patient Interactions with AI

Join Biogen and Accenture to learn more about how they are improving patient outcomes through Einstein Discovery using active intelligent learning for guiding care coordinator actions and automating patient service interactions.

Katherine Potteiger
Sr Manager, Commercial Customer IT Functional Lead, Information Technology, Biogen
10:30AM - 11:10AM

Metreon AMC Theaters
Room Level 2, Theater 13

Striking Strong: Accenture's Own Lightning Upgrade Empowers Sales Teams at Scale

Accenture was one of the first global enterprises of its scale to be fully on Lightning! Learn how they implemented Lightning via big bang deployment to 34,000 global sales users with speed to improve usability and enable process excellence with intelligence and analytics. Hear how Accenture leveraged change management to build awareness and drive adoption and the business value they are seeing from the LEX architecture.

Melissa Pinch
Sales Enablement Lead, Accenture
Olga Gonzalez
Senior Manager, Accenture
Brian LeBlond
Manager, Solution Engineering
Suzanne Bernal-Gomez
Salesforce
12:00PM - 12:20PM

Moscone West
Trailblazer Community Campfire

Empowering the Community: Women In Tech Groups

The #TrailblazerCommunity Women in Tech Groups support the growing participation of women in technology around the globe. We welcome any WiT and allies to join our Community Group Leaders as they share how their groups empower and support women, help create a community that focuses on inclusion and equality and activate allies to speak up. The best part? These groups meet virtually and around the world, so you will make connections that you can keep after Dreamforce.

Radhika Bansal
Business & Integration Arch. Senior Analyst, Accenture UK
Laura Diaz
Salesforce MVP, Lead Consultant, blue-infinity
1:00PM - 2:00PM

Moscone North
Keynote Room - Moscone North Hall D

Marketing Cloud Keynote: Intelligent Marketing for the Empowered Consumer

The marketers' playbook has forever changed in this Age of Intelligent Marketing, with transformative technologies like AI redefining consumer interactions. Join Ryan Strynatka, SVP Product, and other Salesforce executives, including Katrin Ribant, co-founder of Datorama, the newest addition to the Marketing Cloud, along with trailblazers from Ticketmaster, BBVA, Warner Bros., and Women of Email, to see how the #1 marketing platform is enabling marketers to better know, personalize, and engage your consumers. Learn how to build your brands and grow ROI from innovative companies, while connecting with your fellow trailblazers to gain new insights, have fun, and win the hearts, minds, and loyalty of your consumers.

Kathryn Frederick
Ticketmaster
Javier Donoso
BBVA
Kristin Bond
Girl Scouts
Sarah Flamion
Salesforce
1:00PM - 1:40PM

Moscone West
Room 2007

Learn How Customers are Reinventing Learning and Enablement with myTrailhead

myTrailhead is reinventing learning and enablement for every company. Hear first-hand from two of today's most innovative companies, Michelin and Accenture, on how they are using myTrailhead to create a culture of learning for their employees. Learn best practices for how myTrailhead can help your company scale onboarding, supercharge rep productivity, and increase Salesforce adoption.

Danielle Brady
Accenture
Andy Lakin
Michelin
Jamie Braunstein
ESPN
Kel Wetherbee
Salesforce
2:00PM - 2:40PM

Palace Hotel
Ralston Room

Deliver at Scale in Financial Services with Automation and Lightning Communities

Scaling in any industry involves transforming manual processes into automated ones. In this session you will see how customers have taken cumbersome manual processes and automated them using Lighting Communities in order to scale and create connected digital experiences for their partners and customers.

Hal Coley
SunTrust
Stephanie Sadowski
Managing Director, Accenture
Rebecca Mackenzie
Salesforce
2:30PM - 2:50PM

Moscone West
Trailblazer Community Campfire

Friends Around the World: Share a common bond with people in over 80 countries

Salesforce Community Groups make it easy to find people with your Salesforce-related interests around the world. When you go to a new country, chances are there is a Salesforce Community there to welcome you with open arms. Hear how you can benefit from the Ohana to meet new people, learn new perspectives, and feel at home rather than a tourist when you visit other countries. Attend meetups, community events, meet members informally, or even be a presenter at a meetup or event!

Radhika Bansal
Business & Integration Arch. Senior Analyst, Accenture UK
Daniel Peter
Independent Contractor
3:00PM - 3:40PM

InterContinental Hotel
Grand Ballroom C

Why Oil Companies Need a Platform like Salesforce and How BP is Implementing It

BP is a leading energy provider worldwide. They've standardized on Platforms, including force.com, to transform how their global IT organization delivers value to business segments. In this session we will look at the rationale for the Salesforce Platform in Oil & Gas and Derek Anthony (VP Global Operations, BP Digital Upstream) and Tom Inglis (Director BP Platforms) will describe BPs IT transformation from vision-to-reality and how they are moving away from one-off apps by enabling their Citizen Developers through training.

Derek Anthony
BP
Tom Inglis
BP
Martin Leach
Salesforce
4:00PM - 4:20PM

Moscone West
Lightning Rapids Theater

Transform Your Lightning Adoption Into A Value Based Journey with Accenture

Join to hear from Accenture’s experts driving large scale Lightning transformations on developing transformation urgency and the creating business case. Learn more including Salesforce’s 3 Ps and STRIKE methodology, Accenture’s 3 Rs, the role of design thinking, using Lightning transformation accelerators, and a Lightning transformation checklist through five real world examples and use cases.

Eugenio Gil
Business & Technology Delivery Senior Manager
Jim Novakoff
Tech Architecture Senior Manager
4:15PM - 4:35PM

Moscone South
Campground Theater 2

One Team, One Dream: How to Align Sales and Marketing with Marketing Automation

We're all familiar with the ongoing struggles between Marketing and Sales: Marketing thinks Sales isn't following up on their leads, and Sales thinks Marketing's lead gen strategy could stand improvement. Toss in widely different metrics, goals, and processes, and you have a recipe for a nearly unparalleled rivalry. But what if you could go from frenemies to... actual friends? Sounds crazy — we know. But trust us, there is a way! Join us as we discuss what goes into creating marketing and sales alignment that lasts. Attendees will learn how to work closely with their sales teams to identify the right target audience, create personalized campaigns that will generate marketing AND sales-qualified leads, and empower their sales teams to close more deals and maximize ROI with the power of marketing automation.

Anusha Ramachandran
Senior CRM Manager Navistar Inc
Michael Roberts
Salesforce
4:30PM - 4:50PM

Moscone West
Einstein Ridge

Transform Your Contact Center into a New-Age Customer Experience with SmartCRM

The next generation of customer experience is leveraging customer 360 views, enabling agents with a guided experience, suggesting them intelligent next best actions and bringing AI and bots in action. Join this session to find out more on how Salesforce Einstein is helping businesses transform contact centers into a new-age Customer Experience center. Accenture’s Smart CRM Customer Experience center offering showcases how we lead organizations to transform the customer experience into today’s modern contact centers.

Deepa Iyer
Accenture NA Salesforce Innovation Lead, Partner Trailblazer
Boopathi Sabanayakam
Accenture NA Salesforce Service Cloud Architect
5:15PM - 5:35PM

Moscone West
Frontier Theater

Build A ChatBot with Einstein Bots

Are your Service Agents spending too much time on simple, repetitive or routine customer requests? Come join this session to gain an understanding of Einstein Bots, related components and how to build your own smart ChatBot, powered by CRM data, in a few easy steps. By the time this session is over, you'll be able to build your own Virtual Agent ChatBot so your Agents have time to work on more meaningful customer issues where human interaction is required?

Muhammad Abrar Ul Haq
Associate Manager - Salesforce Technical Architect, Accenture
5:30PM - 5:50PM

Moscone West
Canyon Theater

Three Tips for Advanced UI Customization in Lightning Communities (2) Accenture

Learn about Salesforce Lightning Communities' rich set of options for continuous design, mobile first and responsive design. Join us for a fast track course on UI Customization, and let us help you unleash the power of Lightning Communities. Discover features such as Page Variations, Dynamic Lightning Component visualization, Branding Sets, Tokens, Custom Themes + Design Attributes, Theming and Skinning concepts.

Eugenio Gil
Accenture

Friday Sessions

8:00AM - 8:40AM

Moscone West
Room 2007

Male Allies in Tech: Why We Need You and How To Be One

Evidence is compelling that gender diversity benefits businesses and society as a whole but, the question for many remains how to best serve as an ally to drive change. This panel presentation will discuss why we need male allies to diversify our teams in a meaningful manner. You'll learn ways to recognize and overcome biases and working tactics to put to use immediately in your company that will drive communication and understanding across your project teams.

Simon Goodyear
Proximity Insight
Steven Herod
Accenture
Angela Mahoney
Mahoney Group
11:30AM - 11:50AM

Palace Hotel
West Theater

Blurred Lines: Trade Marketing vs Shopper Marketing

Join us to learn how to bridge the consumer gap and break down silos between traditional trade and shopper marketing. Let's explore an emerging cross functional engagement model and the elevation required to enable brands and retailers to effectively serve a common customer in the digital age.

Rick Pensa
CPGToolBox.com
Jehan Vichhi
Salesforce
Jason Murphy
Accenture
12:00PM - 12:20PM

Moscone West
Frontier Theater

Build A ChatBot with Einstein Bots

Are your Service Agents spending too much time on simple, repetitive or routine customer requests? Come join this session to gain an understanding of Einstein Bots, related components and how to build your own smart ChatBot, powered by CRM data, in a few easy steps. By the time this session is over, you'll be able to build your own Virtual Agent ChatBot so your Agents have time to work on more meaningful customer issues where human interaction is required?

Muhammad Abrar Ul Haq
Associate Manager - Salesforce Technical Architect, Accenture

Experience Innovation Firsthand

Accenture is booth #1500, near the secondary entrance to the expo. Visit us for the latest Salesforce innovation with demos of Accenture's market-leading solutions across clouds and industries.

Accenture and Salesforce Alliance

Accenture is a proud winner of two Salesforce Consulting Partner Innovation Awards at Dreamforce:

Connected Partner Ecosystem Award

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Financial Services Award

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What We Do

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Pivot
to the New

Empowering businesses to become intelligent enterprises is at the heart of the Accenture and Salesforce partnership. We deliver next generation sales, service and marketing experiences by redefining the "New" with responsive innovation at scale.

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Enable Intelligent
Engagements

By leveraging Salesforce Einstein AI combined with connected data analytics, we help clients improve their workforce intelligence and advance beyond the traditional framework of CRM to create dynamic customer engagements and drive sustainable growth.

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Industry Leading
Solutions

Through deep industry knowledge and expertise, we deliver personalized value with solutions across all industries, our ecosystem and our relationship with Salesforce, helping clients drive real innovation, maximizing the benefits of Salesforce technology.

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Innovate With Purpose

There has never been a better time to join our global team of Salesforce experts. Accenture gives you the opportunity to drive Salesforce’s largest transformational projects, creating in-demand solutions that are reinventing not just businesses, but entire industries today. We put innovation to a clear purpose, giving you the opportunity to improve the way the world works and lives. And we provide nearly unparalled training and support to help pursue Salesforce certifications, including your CTA.



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