December 5 - 7, 2017
During AHIP’s Consumer Experience and Digital Health Forum, discover how smart technology and consumer-focused strategies can advance affordability, value, and customer satisfaction. You’ll take home timely ideas, partnership prospects, and digital tools that can optimize your organization’s collaboration and connectivity.
Game Changer: Payer-Provided ‘Concierge’ Service and Care
December 6, 2017
11:45 AM -12:45 PM CT
Employers are looking to alternative “concierge” service and care models to increase employee engagement in their health and drive medical cost savings. This session will explore the evolving consumer expectations for personalized health advocacy services and how to bring required capabilities together to enable the movement from transactional service to engagement and advocacy within a payer organization.