U.S. Cellular Leadership Team,
Welcome to the U.S. Cellular Fall 2015 Information Technology Summit. As a long-time partner of USCC and the TDS family of companies, Accenture is pleased to be hosting this special event and bringing its technology vision, industry insights, and unique consumer research to share with you. With the help of the IS organizing committee, we have selected a variety of topics to help generate ideas and initiate further discussion on the industry trends and consumer expectations that will shape the products and services carriers offer as well as how carriers will operate in the digital ecosystem.
|Welcome||1:00-1:15||15||Superior B&C (ballroom)|
|Full group session:Accenture Technology Vision||1:15-2:15||60||Superior B&C (ballroom)|
|Transition to break-out rooms||2:15-2:30||15|
|Break-out 1||2:30-3:15||45||Group 1: Superior B&C
Group 2: Huron (2nd floor)
Group 3: Ontario (2nd floor)
|Break-out 2||3:20-4:05||45||Group 1: Huron (2nd floor)
Group 2: Ontario (2nd floor)
Group 3: Superior B&C
|Break-out 3||4:10-4:55||45||Group 1: Ontario (2nd floor)
Group 2: Superior B&C
Group 3: Huron (2nd floor)
|Move to Happy Hour||4:55-5:00||5|
|Happy Hour Networking||5:00-6:00||60||Bar Louie – back corner section|
In recent years, members of the Accenture account team have had the opportunity to meet with many of you and your teams as we collaborate to support USCC initiatives, so you will likely see familiar faces in your break-out sessions from our teams. We have also brought in guests from across the country, from Chicago, Silicon Valley, San Francisco, Atlanta, and Dallas, to present insights and points of view from different areas of expertise within Accenture.
Please see the resources below where you will find presenter details and presentation topic summaries. Feel free to let us know if there are any questions you have during or after the sessions.
In keeping with the “digital” and “mobility” mindset, please use the following two online resources for this Summit event.
The Summit Microsite – our mobile-optimized site for the Fall Summit is a one-stop-shop for event information, including the agenda, descriptions of presentation topics, presenter bios, and further information about the topics being presented. Please access the following URL: www.accenture.com/USCC
The Collaboration Hub – we will be using an innovative technology you access from any connected device to increase collaboration among meeting participants and presenters. You will use it to post questions, answer surveys and polls, and share ideas in real-time. We will have a brief orientation on how to use this technology at the start of the session. Please access the following URL: uscc.cnf.io
We thank you for your participation today, and we appreciate the opportunity to be your long-term partner in supporting USCC’s priorities. USCC is a very important client to us, and we bring our top talent and deep experience across Strategy, Digital, Technology, and Operations to be your trusted execution engine to drive results. Please contact me at any time if there is a way we can be of assistance to you.
U.S. Cellular Client Account Lead
Tech Vision: The Accenture Technology Vision 2015 maps out five key trends that will have cross-industry implications and provokes thinking about how carriers will play their part: The Internet of Me, Outcome Economy, Platform (R)evolution, Intelligent Enterprise and Workforce Reimagined. How to sum it all up? It's not just about you—or me, or anyone else in particular. It's about all of us—The "We Economy".
Telco Applied Analytics: Today top telecommunications business performers are investing in analytics and capitalizing on the data explosion to move up the analytics sophistication curve. This session will highlight ways communications providers are gaining data-based, actionable insights to address business concerns and opportunities across the company.
IoT—A Strategic Perspective: The Internet of Things (IoT) is the next era in computing. There will be between 25 and 50 billion connected devices by 2020 and they will touch every business in the next three years, creating a multitude of new opportunities. Simplifying IoT is critical to becoming an IoT business. This session will discuss six critical actions required to capitalize on the possibilities offered by IoT.
Everyone's A Screenager. Now What?: This session will focus on five mega-trends from the 2015 Accenture Digital Consumer Survey. Consumers are transmitting some emphatic messages. They're pointing to a new maturity in digital and it's time for service providers and device manufacturers to turn on, tune in and transform these new digital behaviors into profitable business opportunities.
Mark is responsible for Accenture’s relationship with USCC and the TDS family of companies and has been working with USCC since 2012. He is an executive in Accenture’s Communications, Media, and Technology practice and has worked extensively with wireless, wireline, and cable organizations. He brings nearly 20 years of experience in consulting, driving client value through program and project management of small, medium, and large business transformation and systems integration projects. Areas of expertise include front and back-office service transformation, IT strategy & organization design, mobile field force enablement, network analysis, and digital marketing. Mark lives in downtown Chicago with his wife and son.
Everyone's a Screenager. Now What?
Paul is research manager within the Communications, Media, and Technology team in North America with a focus on Electronics and High Tech (Software, Semiconductor, Consumer Tech) and Communications industries. He joined Accenture in February 2014 and has worked on various research projects related to Digital Trust, Internet of Things, Digital Consumer, and Software Subscription Services. Paul has more than 18 years of experience in market research working with global Software, Hardware, Services and Telecommunications firms. Prior to joining Accenture, he was Senior Manager for Telecommunications Custom Research at Nielsen. Previously, Paul was Consulting Director in the Services Research group at IDC and spent several years as an Industry Analyst at IDC covering IT and Communications topics. Paul holds a degree in Psychology from Bowdoin College.
IoT - A Strategic Perspective
Telco Applied Analytics
Randall is an executive in Accenture’s Digital & Advanced Analytics practice whose career has been dedicated to driving customer experience excellence. He has a diverse background as both a practitioner and consultant. As a practitioner, Randall served as a VP of Customer Experience for a Fortune 500 company and as a VP of Product Management for a software-as-a-service firm. As a consultant, he has led projects improving the customer experience across customer touchpoints through advanced analytics, segmentation, operations, and technology. Randall is based in Accenture’s Dallas office. He has an MBA and a BS in Economics from Texas A&M University, College Station, TX.
Steven Howard is an executive in Accenture’s Digital Analytics practice, and he has worked at the intersection of analytic marketing, customer-brand engagement, and media across financial services, energy, CPG, retail, electronics, automotive, and telecommunications clients. Steven joined Accenture with significant experience. He is known for his ability to help client’s articulate strategic objectives and outcomes. In his past work he developed relationships with automotive OEMs and electronics Chief Marketing Officers, where he contributed to strategy and implementation of telematics platforms/ecosystems and improving dealer digital marketing systems. He has designed CRM strategies, systems, analytics roadmaps, and customer engagement processes across several industries. He helps clients embed analytics into their business processes, providing actionable insights to users at their points of need. He has earned degrees and certifications in International Marketing, Strategy, Project Management, and Biopsychology from Harvard, INSEAD, George Washington, NY, Rutgers, and Emory Universities.
View our latest updates from the following twitter handles: @AccentureComms, @Accenturelabs, @ISpeakAnalytics, @MobilityWise, @AccentureRetail, @AccentureSocial, @AccentureDigi, @AccentureTechTweets about @accenturecomms OR @accenturelabs OR @ispeakanalytics OR @MobilityWise OR @AccentureRetail OR @AccentureSocial OR @AccentureDigi OR @AccentureTech