Phil Poley is a managing director in Accenture’s Health and Public Service group where he leads the health insurance exchange and Medicaid managed care practices. Over his 20-year career in healthcare, Phil has worked with payers, providers and public sector agencies to optimize performance and outcomes in public sector health programs. Prior to joining Accenture, Phil spent 12 years in Massachusetts state government supporting Medicaid in a variety of roles, and served as chief operating officer of the MassHealth program from 2007-2010. Within Accenture, he has held leadership roles on all of the firm’s health insurance exchange projects. He has led engagements with a number of Medicaid managed care organizations, spanning front-end consumer engagement and back-office operations and compliance. He holds a bachelor of arts in political science from Duke University and a master’s degree in public policy from Tufts University.