Loren is director of consumer engagement and product insight in Accenture’s Health and Public Services practice. His focus is on assisting healthcare organizations execute their strategic product and consumer initiatives. He is responsible for coordinating the consumer research conducted by the Customer & Channels offering and regularly publishes and presents on Accenture research.
Loren has more than 32 years of experience working in the healthcare industry across national and regional payers, federal and state marketplaces, health delivery systems and healthcare banking. He started his career in operations in regional plans and has leveraged that foundation into a career that includes experience with business strategy formulation and planning, cross-organizational collaboration and integration, product design/definition, business process improvement, value identification and realization, and large scale solution implementation.
He graduated from Hawaii Pacific University and currently resides in Connecticut. He is passionate about dog rescue and is active with a local shelter and a regional rescue organization.