Analytics helping those at risk
Accenture helped a national nonprofit to improve care delivery
Catholic Health Initiatives (CHI) partnered with Accenture on the strategy and implementation of population health analytics solution. Analytics-powered capabilities offer insights that enable organizational leaders to see risks more clearly, control costs and enhance the quality of care—particularly among at-risk populations such as the elderly, the poor and people with chronic conditions.
CHI recognized the importance of developing an enterprise-wide population health strategy, and partnered with Accenture based on the company’s deep experience in analytics and the healthcare industry, and its reputation for delivering workable end-to-end solutions. In previous projects for CHI, Accenture provided a population health strategy, information management and population segmentation models.
Over nine months, Accenture designed the architecture and infrastructure to support a comprehensive population health initiative, helping Catholic Health Initiatives:
Expanding information management for the overall program to integrate components such as data, analytics, reporting and data-integration architecture.
Efficiently serving enterprise and local market needs for leaders across the nonprofit organization.
Creating an analytics portfolio, which guides the rollout of vendors’ solutions and aligns the use of tools in local markets with system-wide management.
Expanding the population health initiative in the enterprise data warehouse that incorporate external data across the continuum of care.
After working with CHI leaders to evolve their enterprise analytics strategy, Accenture enhanced the existing architecture and infrastructure to support a comprehensive population health initiative. This next generation approach will provide a unified way to monitor costs and the quality of care.
The ability to manage cost and quality is critically important for a nonprofit organization such as CHI, which provides hundreds of millions of dollars in charity services each year. Prudent expenditure of charitable contributions allows for additional care to be delivered to the indigent, along with more resources for clinics, education and research.
As U.S. healthcare organizations make significant changes in operations to address impending federal mandates, CHI will be well-positioned to manage risks related to efforts to control costs and focus on the delivery of affordable, high-quality care.
Catholic Health Initiatives, a nonprofit, faith-based health system formed in 1996 through the consolidation of four Catholic health systems, expresses its mission each day by creating and nurturing healthy communities in the hundreds of sites across the nation where we provide care. One of the nation’s largest nonprofit health systems, Englewood, Colo.-based CHI operates in 18 states and comprises 100 hospitals, including two academic health centers; major teaching hospitals and 30 critical-access facilities; community health-services organizations; accredited nursing colleges; home-health agencies; living communities; and other facilities and services that span the inpatient and outpatient continuum of care. In fiscal year 2018, CHI provided more than $1.14 billion in financial assistance and community benefit for programs and services for the poor, free clinics, education and research. Financial assistance and community benefit totaled approximately $2.1 billion with the inclusion of the unpaid costs of Medicare. The health system, which generated operating revenues of $15 billion in fiscal year 2018, has total assets of approximately $20.5 billion.
"By identifying at-risk population groups, such as the uninsured and Medicare recipients, we can provide precise interventions to improve overall patient care and quality of life."
– EVON HOLLADAY, Vice President – Enterprise Intelligence, Catholic Health Initiatives