Meet Our People

Wayne Phelan

Digital Delivery Senior Manager


Sydney, Australia


"We take a fresh approach at Accenture Digital, actively encouraging the spirit of innovation, collaboration and experimentation to stay at the forefront of understanding ‘the possible’ for our clients and their users."

What I do

As a Senior Manager, I currently lead the Xperience Development Studios (XDS) in Australia and New Zealand, where we advise, design, develop and deliver customer-centric innovation projects and technology solutions for businesses. I wear many hats, from creating a work pipeline, managing the team and assisting with Digital requests for proposals to strategic growth planning for the Studios.

A day in my life

One of the most exciting projects I’ve worked on recently was a proof of concept (PoC) for a leading metal and mineral supplier where we surprised the client with a demo after having only had 1.5 days to research, design and develop an innovative worker task flow. We combined live facial recognition for login and gesture-driven navigation of an on-screen task flow, with text-to-speech for task confirmation. Currently, we’re working on a project that helps microbusinesses in developing countries to better understand their finances—with a great, positive impact on the success of their businesses and their wider communities.

We take a fresh approach at Accenture Digital, actively encouraging the spirit of innovation, collaboration and experimentation to stay at the forefront of understanding “the possible” for our clients and their users. I feel privileged, as I have the best of both worlds: a corporation of 430,000+ people to support the wider picture, while having a “home team” that allows me to keep the entrepreneurial spirit that drives the Studios.

I used to race TVR Tuscan cars in Europe in my free time, but these days, I mainly focus on my children. They are currently four and six, and they regularly inspire and challenge me—with questions about everything. The workplace flexibility I have at Accenture is important to me, as I want to ensure a good work-life balance.

"We help microbusinesses in developing countries to better understand their finances—with a great, positive impact on the success of their businesses and their wider communities."

My advice

If you’re interested in a career path in digital, have passion! Find inspiration in books; watch and listen to innovation videos and podcasts. Find something you’re passionate about in the digital space, and focus on it. Your passion will shine through in interviews, your workplace and your home life.

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What Fuels a Digital Transformation Specialist?

Jobs like mine

Multiple Locations

Federal - SQL Developer

Organization: Accenture Federal Services Location: Washington, DC Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations. We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So you can deliver what matters most. As theSQL Developer,you will directly support the data and analytics team to automate, modernize, and improve financial management processes. The SQL Developer will design and develop financial management reports and data visualizations. You will be responsible for integrating numerous data sources into SQL data warehouse. In addition, you will be responsible to own and manage data warehouse using industry best practices and perform data development to transform data for predicative analysis and reporting.

Posted 2 days ago

USA MD - Greenbelt

Federal - Tier 1 SOC Analyst

Organization: Accenture Federal Services Location: Greenbelt, MD Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations. We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So you can deliver what matters most. Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect. The Tier 1 SOC Analyst will possess experience with network, endpoint, threat intelligence, forensics and malware reverse engineering, as well as the functioning of specific applications or underlying IT infrastructure; has analyzed phishing emails including email headers, malware, source code, acts as a first responder to account/system attacks and compromises to determine threat vectors and provide initial remediation; uses SIEM to monitor/analyze incidents, and works with stakeholders to resolve incidents; ; escalates incidents when necessary using policies and procedures, closely involved in developing, tuning and implementing threat detection analytics. They will also be responsible for the following:Act as network incident first responder for a 24/7 staffed SOC, reviewing and verifying system alertsAssist with the development of incident response plans, workflows, and SOPsMaintain security sensors and toolsMonitor security sensors and review logs to identify intrusionsEscalate security incidents using established policies and proceduresUses tools and techniques to perform initial extraction, de-obfuscation, or other manipulation of malware-related dataPerform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when availableWork directly with cyber threat intelligence analysts to convert intelligence into useful detectionCollaborate with an incident response team to rapidly build detection rules as neededIdentify incident root cause and take proactive mitigation stepsPerform lessons learned activitiesReview vulnerabilities and track resolutionReview and process threat intel reportsImplement detection use casesImplement IDS signaturesAssist with incident response effortsProvide critical information for customer report briefsParticipate in customer security assessmentsParticipate in tabletop exercises

Posted 2 days ago

USA WA - Seattle

Junior Marketing Associate

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward. Job Description The Junior Marketing Associate will be responsible for triaging a high volume of emails daily based on detailed process documentation with high level of accuracy. They will also verify data in multiple databases. Key Responsibilities: Research answers to a wide range of questions using internal and external tools and resourcesRespond to all emails within SLA and ensure all inquiries are resolved in a timely mannerEscalate issues to leadership as needed and articulate key issues clearly and conciselySupport in management of email inbox, team meetings, schedules, and remindersGenerate reports for daily execution of activitiesManage global team deadlines on key tasksProvide detail reports from internal team meetings and external client meetingsProvide leadership updates on execution of tasks by the global teamBackfill support for engagement manager team as necessary

Posted 2 days ago

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