Digital Sales and Service Lead
"It’s always great when you’re reminded that the work we do has a genuine impact on people’s lives."
As a Digital Sales and Service Lead at Avanade (a joint venture between Accenture and Microsoft), I specialize in complex program delivery and agile methods to identify and mobilize the right teams of people to drive impactful change for the client.
During my latest work on The Felix Project, a London-based charity that redistributes fresh food that would otherwise go to waste, our team developed a technology solution to help optimize their processes to achieve their goal of redistributing 100 million meals annually by 2024.
Accenture, Avanade and Microsoft joined forces to provide The Felix Project with a digital replacement for their volunteer scheduling and vehicle routing. The group has been able to optimize its routing to deliver more meals to where they’re needed with the same number of staff and volunteers.
In my role, I led the technology stream of the project, bringing together a team of specialists who would work together to deliver both the internal scheduling system and the mobile volunteer application (RouteMe). The people that we worked with at The Felix Project were so invested in the charity’s vision and mission, there was nothing off the table when it came to changing ways of working to support that goal. It might not be a new lesson, but it’s always great when you’re reminded that the work we do has a genuine impact on people’s lives.
The best part of my role is the diversity of industries and business problems that I’m exposed to. Helping an organization that makes a genuine human impact every day was a privilege.
The project team included Management Consultant Athena Amili, who was the overall program manager, and Managing Director Brendan Mislin, who served as the overall engagement lead.
Read more about how The Felix Project apply Dynamics 365, analytics and today’s latest technology to help end hunger in London.
Learn more about AI and Analytics Careers.
I rarely have two days that look the same in my calendar, so I don’t really have a “typical” day, which is one of the things I love about working for Avanade.
Most days include:
“The best part of my role is the diversity of industries and business problems that I’m exposed to.”
Don’t hesitate—get involved! There are myriad opportunities to explore new roles through a variety of projects and clients. Reach out, use the various forms of mentoring that are available, and start exploring the richness of possibilities available to you.