Meet Our People

Sean Hyland

Digital Technical Architect

Detroit, U.S.


"Our industry knowledge and technical capability are critical reasons Carnival Corporation partnered with Accenture, and we reached a scale of innovation that is rare."

What I do

I lead the Accenture team in formulating strategic approaches to address key functional challenges identified by Carnival Corporation, evaluating potential market solutions and recommending a path aligned with their strategic vision of transforming the guest experience.

The team included Technology Consulting Senior Manager Christopher Khavarian, who was responsible for the overall delivery of our hospitality management solution; Digital Business Integration Senior Manager Rajeesh Rajagopalan, who was in charge of digital solutions (including the pre-check-in app for guests and apps for crew members to help with check-in and guest interactions aboard the ship); and Business & Integration Architect, Associate Manager Caitlyn Tufts, who worked to define functional requirements and validate the digital solutions for guests and crew members.

My work extends across all aspects of digital delivery, ranging from interactive design to issue and risk mitigation, through the operational delivery of the solution to our champions within Carnival Corporation’s Princess Cruises brand.

A day in my life

Every day is different. At the height of our delivery efforts, my day could include interactive design sessions to conceptualize how a crew or guest experience was intended to function, a meeting on a technical concern that might impact our ability to deliver a key capability, or a review of a completed screen flow with underlying integrations to verify that it aligned with expected outcomes. No matter what, most of my days are jam-packed with interactions across the client, Accenture and broader Carnival partner team.

The program at Carnival Corporation is a great example of how Accenture provides me with career growth and learning opportunities beyond what I could have imagined. Our industry knowledge and technical capability are critical reasons Carnival partnered with Accenture, and the scale of innovation is something few companies are willing to fully embrace and invest in. The MedallionClassTM Initiative was designed to transform not only the guest experience, but also the ways in which Carnival traditionally delivered solutions.

Outside of work, I love to travel, whether it be by cruise or on a traditional land vacation. I love to see new countries and experience new cultures, as a way of not only enjoying my time with loved ones, but also embarking on new adventures.

“The program at Carnival is a great example of how Accenture provides me with career growth and learning opportunities beyond what I could have imagined.”

My advice

Always remember that your career and your happiness are in your hands.

Jobs Like Mine

USA IL - Chicago

IA.Next Principal Director

Business & Technology Integration — Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Accenture’s Communications, Media and Technology practice works with the world’s most innovative, technologically advanced and exciting companies. From the disruptors of Silicon Valley and China to established media and communications players, to the high-tech companies who are building the infrastructure on which our modern society depends, CMT is planted firmly in the middle of what matters most in business and society across the globe. Are you ready transform the way the world connects, lives and works? If yes, join us and help move the world forward today! People in the Innovation & Thought Leadership career track drive asset innovation and marketplace reputation within a specific area of expertise. They grow into thought leadership roles, by increasing the depth of their expertise and reputation as an expert or innovator, and can progress either in role, laterally, or upward. Business & Technology Integration professionals advise upon, design, develop and/or deliver technology solutions that support best practice business changes What we need more than anything are professionals that are well versed in the "New" and able to commercially model large transformation programs with unique deal shapes. Job Description The Principal Director manages the opportunity from sales pursuit to close using deep sales process and offering expertise. Develop relationships with key buyers and decision- makers at new and/or existing clients; protect and grow the business. Act as point of contact for resolution and escalation of all key items with the client and internally. The Principal Director will also contribute to assets/ offerings and thought leadership to enhance Accenture's marketplace reputation applying deep expertise in business process reengineering within a particular subject area, deep human capital, organization and change expertise. Architect and deliver consulting solutions and services and provide sales support within a clearly defined area of technology expertise that is supported by the business. This Principal Director willadd credibility to Accenture's reputation during the sales process and deep expertise through delivery phase. A person in this role may also contribute to assets/offerings and thought leadership.

Posted 2 days ago

USA WA - Seattle

CXO Digital Solution Arch Principal Director

Solution Architecture — Accenture Digital The digital revolution is changing everything, transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on. Accenture Interactive Accenture Digital is powered by three practices – Interactive, Mobility and Analytics. Accenture Interactive helps the world’s leading brands delight their customers and deliver superior business performance and customer experiences. As part of Accenture Interactive Delivery, you’ll balance art and science to create award-winning digital experiences for today’s connected consumers through integrated and dynamic solutions that incorporate strategy, marketing, creative and technology. JOB DESCRIPTION Have you developed a reputation for your ability to leverage structured project management techniques to implement important campaign management initiatives?Do clients rely on you to deliver that experience with the right mix of marketing technologies?If leading project teams through the design and implementation of complex digital initiatives sounds like a challenge you want to tackle, then we want to meet you. YOUR ROLE: Associate Director Marketing Platforms- CXO While there will never be a typical day at Accenture Interactive, we’ve highlighted a few of your exciting responsibilities. Work with marketing technologies to design and implement new solutions and processes for clients to support new marketing strategies Apply consistent project management approach and deliver consistent quality across engagements Create detailed project work plans from estimated scope of work, assign project plan tasks to team members and oversee the development of project deliverables Manage project timelines & budgets and provide in-depth status reports to engagement management and client team Track and manage all project related issues and assist with risk identification and mitigation planning Work with business and technology client representatives to gather functional and technical requirements Analyze requirements and provide leading practices in the design of the solution Participate in the creation and execution of test plans, strategies, and communications (e.g. requirement traceability, test scripts, test data requirements, defect management) Oversee client relationships on a daily basis, providing creative solutions and managing their expectations Keep informed of the latest technology trends and innovations especially in the areas of marketing automation, marketing resource management, digital asset management, web content management, mobile, and social mediaTravel Required

Posted 16 days ago

USA TX - Houston

Energy Principal Director, Southwest Region

Management Consulting — Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. People in the Innovation & Thought Leadership career track drive asset innovation and marketplace reputation within a specific area of expertise. They grow into thought leadership roles, by increasing the depth of their expertise and reputation as an expert or innovator, and can progress either in role, laterally, or upward. Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients. The MC Innovation Principal Director contributes to assets/ offerings and thought leadership to enhance Accenture's marketplace reputation applying deep expertise in business process reengineering within a particular subject area, deep human capital, organization and change expertise. Job Description Our Resources Operating Group serves the chemicals, energy, forest products and building materials, metals, mining, and utilities industries. With market conditions driving energy companies to seek new ways of creating value for shareholders, deregulation and climate change fundamentally reforming the utilities industry and yielding cross-border opportunities, and an intensive focus on productivity and portfolio management in the chemicals industry, we are working with clients to create innovative solutions that are designed to help them differentiate themselves in the marketplace and gain competitive advantage. A professional at this position level within Accenture has the following responsibilities: Lead key business development activities for Energy industryincluding targeting key C- level clients, proposing services, and closing opportunities in the Oil& Gasupstream/downstream segment Lead highly skilled client and Accenture work teams throughout the project lifecycle focused on business process design, technology implementation and upstream/downstream oil and gas accounting, including digital front office solutions Execute process transformation, measurable improved operational performance, and organizational restructuring Establish client value propositions that tie financial metrics to C- level focus areas directly to operations business improvement Participate in development and publication of thought leadership and service offerings targeted at the upstream/downstream industry Assist Managing Directors with practice administration including resource allocation, career development of staff, and other people management decisions Excellent foundational written and verbal communication, facilitation, and presentation skills Strong interpersonal skills and proven ability to contribute to a team oriented environment or independently at client sites Proven ability to work creatively and analytically in a problem-solving environment * Expertise in Microsoft Office Applications

Posted 4 days ago

Stay Connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All