Rachael Lee

Management Consulting Manager,
Talent & Organization

New York


"I’m fascinated by behavioral and cultural change; I help companies look at where they are now and where they want to be in the future."

What I do

I help clients in the financial services sector manage large-scale change from a people perspective. That could mean looking at how companies communicate with their people, or whether the right training is in place. Or it could mean working with management to drive key strategies and activities to support and adopt new behaviors and ways of working.

Behavioral and cultural change is something that fascinates me. It’s about looking at where a company is now and where they want to be in the future. And how does it get there? Are employees living the clients’ values and sharing the same mindset to achieve their plans?

I joined Accenture in Australia seven years ago as an analyst in Supply Chain Management. Moving to Accenture Consulting was a kind of “eureka!” moment. This was where I wanted to be: in a client-facing role that was wholly about people and would allow me to indulge in my passion for travel.

Learn more about a career in Consulting.

A day in my life

My day will depend on where I am and the project I’m involved in. I’m generally working at a client’s site from Monday to Thursday. I have been known to spend Fridays working on a beach somewhere!

Talent and Organization (T&O) projects took me to many different locations in Australia. Since moving to the U.S., I’ve worked in New York, Phoenix, San Francisco, Boston and Pittsburgh. I love discovering new cities and places to eat healthy food.

My projects have been extremely diverse. One involved working with the C-suite to identify talent strategies and completely redefine what the organization should look like. Another involved getting to the heart of a mining company—and I found myself living the life of a miner on a remote island!

I make everything real and relevant for clients using “in the New” methodologies. I use really cool tools, from interactive videos and demos to Culture DNA, and I’ve brought design thinking to brainstorming workshops with clients.

“I make everything real and relevant for clients using new, innovative methodologies.”

My Advice

To succeed in consulting, be open to travel, be flexible and hardworking, and keep an open mind. Be interested in solving problems and learning new things, particularly developments in the tech field such as design thinking and multimedia, and make sure you build your global network along the way.

Finally, I would say stay humble. Never forget that you’re a trusted advisor and influencer to clients.

Blog post
Mining a World of Opportunity: My Exciting Life as a Consultant

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