Phil Tam

Business and Integration Architecture Manager, Workday

Los Angeles, California


"I lead recruiting and talent acquisition transformations for organizations undergoing a major technology change."

How I put change in motion

As a Workday Business and Integration Architecture Manager, I lead recruiting and talent acquisition transformations for organizations undergoing a major technology change. I remove the pieces that no longer apply while retaining the critical functions as we help them migrate to Workday. Most of my time is spent devising the technical solution, keeping in mind how each of the pieces we change affects other interfaces and touchpoints.

Talent acquisition is one of the areas of an organization that can vary greatly, even within the same industry, so my role is very dynamic. There are different tactics that can be derived from a broader talent acquisition strategy, and the actual execution of those methods differs further still. Every project presents a new challenge, and with the rapid evolution of the technology itself, I am constantly learning and finding new ways to deploy technology solutions.

I recently had the opportunity to take over a project that was undergoing some unexpected challenges. Starting nearly four months behind schedule was no easy task. I quickly put together a plan to address important project deliverables within an accelerated timeframe and set up regular daily meetings to review progress and address any issues. The hyper-focus on rebuilding client trust provided a foundation to invest in a mutually successful outcome.

Nobody is expected to be an expert in every aspect of the project. One of Accenture’s core strengths is our ability to bring a strong multidisciplinary team of professionals with depth of experience in their respective areas. There are always colleagues and friends from previous engagements that are willing to help when you need it. I always try to validate what I am doing with at least one other person—it gives you a chance to grow and build a meaningful connection, knowing that you will be there for each other.

Learn more about Workday Careers.

A day in my life

My days vary as client engagements evolve. Generally, I can expect about two to four hours of client meetings, reviewing design outputs and guiding junior consultants on how to execute against those designs.

I am the co-lead for the Asian-Pacific American Employee Resource Group (ERG) in Southern California. I lead our national community outreach initiatives, and each day I often spend an hour or so planning upcoming events or hosting meetings to review with our broader committees. Leading this ERG has been an amazing outlet for my resounding passion to give back to the community.

The rest of my day is spent answering prospective client’s questions, scoping and outlining what new engagements may look like and putting together deliverables.

“To build a career in Workday, stay hungry—the ecosystem is large and continues to grow.”

My advice

Adaptability and problem-solving are the two most important skills for professional development in consulting. Every project provides the opportunity to exercise those skills, but the best way to continue to develop them is through mentoring and coaching. Find an expert you’d like to learn from. Learn from your own experiences as well as from those who have gone through it before.

Show them what you can do, how you got there and what you feel is missing, and ask for feedback. It provides them an opportunity to see what you are capable of and provides you an opportunity to understand what else is possible.

To build a career in Workday, stay hungry—the ecosystem is large and continues to grow. There are new learning and growth opportunities every day.

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