Meet Our People
Communications, Media & Technology Management Consultant
"We lead clients into the New, leveraging applied intelligence such as robotic process automation and virtual voice and chat assistants."
I started at Accenture as an intern at the local marketing office in Slovakia. Most of our activities were organized around recruitment marketing to attract the best possible talent, which meant organizing and participating in a variety of social events and university recruiting activities, as well as job and career fairs. I was entrusted with numerous responsibilities from the beginning. Managing the Accenture presence at events helped build core project-management skills I would need later in my consulting career.
Today, I’m a senior consultant in our Management Consulting group, working mainly in the Communications, Media & Technology industry. Currently, I’m leading several streams within our digital transformation program for customer operations for a central European telecommunications company.
When I was an intern, it was important to stay organized, as I was always on the move. I coordinated tasks and communicated with people from all areas of the company—from internal clients and on-site managers to third-party vendors, providing support and services at our recruiting events.
Now, my day-to-day work includes leading a team for an exciting project. We are designing and overseeing the implementation of a solution that uses predictive analytics to predict the topic a customer needs help with when calling into a call center and then help to solve the problem via digital channels such as virtual assistants and/or other digital platforms.
Every client and every project is unique. We get to lead clients into the New, leveraging applied intelligence such as robotic process automation and virtual voice and chat assistants. We dream up the solutions and then we make them happen, which requires coordination and understanding across the board. The best part is bringing the solution to life and seeing the benefits they bring to the client.
There are two things I like best about working at Accenture: the possibility of always learning something new and the people. My colleagues help me keep my head above water, even in the toughest times, and if I’m tackling a problem I can’t solve, there is a high probability that I can learn from someone who has already tackled something similar. And we have fun—I recently returned from the Accenture Ski Challenge, an annual event where skiing enthusiasts from nearly 20 Accenture offices gather at a ski resort to compete against each other.
“We dream up the solutions and then we make them happen.”
Go for it! If you’re interested in this work, try it on your own as soon as possible. If possible, seek out an internship, which is the best way to find out if consulting is the right fit for you.
Organization: Corporate Functions/Marketing Location:San Francisco, Chicago, Dallas, Boston or Seattle Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Withapproximately 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us atwww.accenture.com. People in theCorporate Functioncareer track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area. Marketing and Communications professionals build a powerful and differentiated global brand at the corporate, industry, capability and geography levels that supports the Accenture strategy; enhances long-term client relationships; inspires employees and candidates; and drives profitable revenue growth. Job Summary The purpose of this role is to raise the profile of Accenture’s Communications Media & Technology (CMT) industry group globally, with a concentration on leading aspects of its Global CMT practice and supporting its overall North America CMT businesses. The individual will be responsible for helping drive an overall increase in media share-of-voice and industry analyst awareness as a key member of the CMT marketing and media relations teams. He or she will report to the Global Director of Media & Analyst Relations in CMT, collaborating closely with the relevant marketing leaders, country-level media relations leads, and lead spokespeople (senior managing directors, managing directors, other subject-matter experts). This individual will help design and execute proactive strategies, plans and campaigns to maximize positive positioning and media coverage for the CMT group. The role will include direct media relations, primarily focused on tier-one press – mainly promoting thought leadership and client-related news – as well as crisis support and industry analyst relations. Overall A strategic, results-oriented thinker focused on generating tier-one media attention in support of Accenture’s CMT business objectives Ability to identify and distill key media messages from research and marketing material to position Accenture as a thought leader in CMT Manage and develop professional working relationships with key journalists and internal clients Ability to function effectively and influence senior leadership in a highly-matrixed organization and align with company’s global brand and approach to teamwork and collaboration Deliver and execute global and NA CMT media strategies to support key markets Collaborate with media leads in key markets to generate tier-one media interest in Accenture’s Media practice and NA CMT group Work with colleagues to lead timely responses to media requests Collaborate closely with the CMT and other cross-industry marketing teams to identify opportunities and synergies in Accenture’s key markets Work Requirements: Occasional travel
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