Melissa Smith
Digital Delivery Business Integration Manager
Chicago, Illinois
"My work in mobility helps our clients safely get the most out of technology."
What I do
As a Digital Manager, I work as a liaison between clients and our technical teams that deliver mobility solutions—smartphones, smart watches, IoT products—to improve business performance.
My work in mobility helps our clients safely get the most out of technology. Having spent three years working on mobile security deployments, I’m especially aware of the impact security vulnerabilities and data breaches can have on the reputation of a company. Enterprise mobility management systems ensure safeguards are in place to protect corporate information on mobile devices. These measures could include passcodes, operating system and encryption requirements and the ability to remotely wipe corporate data if a device is lost or stolen.
Learn more about Digital Delivery Careers.
A day in my life
One of my most exciting projects involved supporting cotton farmers. To bridge the gap between understanding the markers the farmers were monitoring and our technical team, I spent a day on the farm. While our solution—which combined cutting-edge technology such as drone and satellite imagery, analytics of plant growth and augmented reality—was extremely user-friendly, the science and technology is complex and innovative. To deliver what the client wanted, I needed to speak the same language.
At Interactive, I work with some of the best and brightest people while getting firsthand experience with exciting technology. It’s a great combination. The team is supportive, and they always have my back. From my very first project as an analyst five years ago until now, whenever I’ve encountered a challenge, people are willing to lend a helping hand.
I enjoy volunteering and helping individuals develop a successful career, here at Accenture or wherever their lives take them. On the weekends, my husband and I volunteer at a local animal shelter. I also enjoy spending time with family and traveling as often as I can. Once, I even played kayak polo in a Danish fjord!
"I work with some of the best and brightest people while getting firsthand experience with exciting technology."
My advice
Be open to working with different technologies and in a variety of roles. Not every project will be glamorous, but there are always opportunities to learn, to grow, and to develop yourself.
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What Fuels a Digital Transformation Specialist?
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