Malachi McCormick

App and Cloud Support Analyst

Atlanta, Georgia


"My Accenture apprenticeship helped me translate my military tech skills into the corporate world."

How I put change in motion

As an Application Cloud Support Analyst, I help clients use technology—like Salesforce—to bridge gaps in their business processes. My favorite part of my job and working at Accenture is the diversity of projects. It’s so rewarding to have the opportunity to move around and learn a variety of skills in different business areas throughout the same organization.

I served in the U.S. Army, where I worked with all things signal related, everything from radios to computers. I believe the skills that I learned in the military helped drive my passion for everything tech. My Accenture apprenticeship helped me learn to translate those skills into the corporate world. Now, I understand the challenges involved and get to help organizations design user-friendly systems.

A recent project upskilling different systems was a big success. The team needed help on an integration of a payment system with Salesforce. I had recently implemented this on a different project, so I helped coach them on what I knew and how to make the system work for the client’s needs. I was able to come in and immediately help in a major way, and we got the implementation released a couple of weeks early.

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A day in my life

Here’s what my typical day might look like:

  • Stand-up meeting in the morning with the offshore dev team to gather updates, ask and answer questions on our current project.
  • Attend a few meetings to gather requirements for upcoming items and answer outstanding questions.
  • Take an hour or so of heads-down time to get work down, like making layouts and testing features.
  • Sync up with other teams to see where we can help each other and solve problems.
  • Attend an event by the Wealth Creation Employees Resources Group. They help support me in my path to become financially independent and to build generational wealth for my family. I can ask questions about 401k’s or stocks and get general advice about finances.
  • Finish my day and head home to work on my yard. My Bermuda grass can rival that of many golf courses.

Outside of work, you can find me at a baseball game (go Atlanta Braves!), running around with my kids in the yard or grilling something good for the family.

“To be successful in the tech world, ask questions—a lot of them.”

My advice

The best lesson I’ve learned is to be adaptable. I once worked on a project where everyone on the team had moved on except me, which meant I had to step into roles I had never done before. It was an awesome learning experience that really helped me grow my skills.

To be successful in the tech world, ask questions—a lot of them. Keep growing your knowledge and earn certifications to keep your skills sharp.

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