James Novakoff

There’s always a lot going on, whether I am on-site at client locations, or on teleconferences with Salesforce people working on the latest technologies. I am Accenture’s lead for helping companies transition from older Salesforce technologies to newer ones, so people from all over the world ask me for help.

I work on many exciting projects—but it’s not the projects that you work on that make things exciting. It’s the people you meet along the way, and what they can teach you. We are now working with a client that does a very special thing, managing the credit cards issued by retail stores. The people there are the experts in this business, and I could not have learned how this business works anywhere else.

You can find your own path here. I like figuring out what is important to me and making that happen. For me, indulging my creative outlet when designing systems and being a technology expert is more important than running a department. Working with Salesforce Lightning is fun, and Accenture encourages that.

It is my job to try to make projects go well. But me knowing how to do it doesn’t matter; I need to be able to explain it to others. So, learn to be a good communicator. That’s not always easy, but it is the most important thing you can do.