Meet Our People

Andrew Hart

Salesforce Technology Architect Delivery Associate Director

London, U.K.


"Accenture is the best place to build a Salesforce career, hands down."

What I do

I work with the best of the Salesforce best. I have more than 20 years of CRM delivery experience—more than five of those years working with Salesforce technology. There are currently fewer than 300 Salesforce Certified Technical Architects (CTAs) worldwide. And I’ve joined a team that boasts the most Salesforce-certified professionals of any partner.

The Accenture Salesforce team comes from different backgrounds, in terms of technology and previous roles, but also in terms of geography, education, background, language and culture. This leads to diverse viewpoints and opinions, creates a melting pot of ideas and inspires innovation.

A day in my life

For me, technology consulting at Accenture is a great place to work, because the scenery always changes. Each new project brings not just a new location or a new city, but new people, a new industry, challenges to be solved and customers to help.

Accenture exceeds what’s possible elsewhere because of its global reach and breadth of knowledge and expertise. Industry experts, technology and software experts, customer experts—all come together at Accenture to deliver transformational change for our clients.

It’s easy for an organization to set vague goals like, “We will grow our business by 100 percent in the next three years,” but it's something else entirely to actually have a measurable, obtainable plan in place. Accenture’s cloud products and consulting services strategy is a clear differentiator.

“Industry experts, technology and software experts, customer experts—come together to deliver transformational change for clients.”

My advice

To succeed in this space, be ready to accept—and solve—the biggest technology challenges.

Jobs like mine

Multiple Locations

Artificial Intelligence Solution Architect

We are: Applied Intelligence, the people who love using data to tell a story. We’re also the world’s largest team of data scientists, data engineers, and experts in machine learning and AI. A great day for us? Solving big problems using the latest tech, serious brain power, and deep knowledge of just about every industry. We believe a mix of data, analytics, automation, and responsible AI can do almost anything—spark digital metamorphoses, widen the range of what humans can do, and breathe life into smart products and services. Want to join our crew of sharp analytical minds?Visit us here to find out more about Applied Intelligence. You are: A data and AI pro. You’ve got the know-how and experience with commercial and public automation, analytics and AI to help clients use intelligent applications in their businesses, ranging from healthcare to retail sales and banking. And you’re excited by the chance to change how the world works and lives. The work: Work with the sales team to identify and classify opportunities by: Doing a full technical analysis Finding out where clients need help Understanding clients’ business and technical needs Writing “as is” and “to be” scenarios Implement senior management’s strategy Develop solutions for complex problems or seek guidance as needed Provide regular written and verbal reports Keep up-to-date on new tech and products clients can use Tweak current procedures to solve client problems Understand the variety of tech options clients can use Identify cloud products that meet design requirements and our business goals Explore technical and business alternatives that meet cost and service requirements Prototype and demonstrate real-life solutions for the customer Establish methods and procedures on new assignments with guidance Manage small teams and/or projects at a client or in Accenture (if you’re an independent contractor)

Posted today

Multiple Locations

SAP Retail Consultant

We are: Accenture’s SAP practice, and we bring the New to life using design thinking, agile development methodologies, and the latest smart tech like IoT, automation, and AI. We even built myConcerto, a mix of SAP and Accenture that helps lead our clients to big wins. Ready to learn as much as you can? We train our people on "new" SAP like SAP Leonardo, S/4HANA and Cloud, and we offer classes and support through our 50,000+ member community. It’s also nice to know our hard work doesn’t go unrecognized.We’ve got over 70 SAP awards—more than any other partner—and we’re the leading business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur, and more.Visit us here to find out more about Accenture's SAP practice. You are: A transformation maestro with tons of experience helping clientsmeet the challenges of digitization. You’re in your element using your know-how to solve clients’ most complex business problems and helping their companies do more. You’re as comfortable leading teams and projects as you are talkingto senior managers and clients.And as a manager, you know that your decisions will have a lasting impact, and you’ve got the leadership skills to handle the pressure. SAP Technology Consultant: The work: Help clients understand best practices so they can do more with SAP Spot strategies, risks and options, and then recommend approaches that sidestep problems and help clients meet their needs Lead, coach and advise project staff in addition to managing their performance (depending on the project) Give clients options for designs using prototypes Set up and test the SAP system; understand and apply SAP methodologies Work with clients and stakeholders to make sure they get where they want to go Use your business smarts to kick-start transformation programs, whether domain- or platform-led Be ready to rack up those air miles with weekly travel to client sites Monday through Thursday

Posted today

USA CA - San Jose

Content Review Team Lead

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.People in ourClient Delivery & Operationscareer track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.The Content Review Team Lead will manage the day to day operations of the analysts, manage reporting of volume, quality and other metrics to client and stakeholders and to assess the quality of analysts on the project. Key responsibilities will include:Meet volume and quality targets for all quality assurance auditsIdentify and provide feedback on trends or patterns, such as error trendsProvide suggestions for policy, process, and workflow improvementsCalibrate on policy knowledge with client teams on a regular basis to ensure consistent, reliable performanceIdentify root causes for business related issues and recommend solutions to improve overall client satisfactionAccountability for effectively handling escalationsAssist with monitoring and tracking incidents to ensure timely resolution

Posted today

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