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Advanced Application/Cloud Support & Engineering Manager

CA - San Francisco Job No. r00176090 Full-time

Job Description

Advanced Application/Cloud Support & Engineering Manager (Accenture LLP; San Francisco, CA): Accenture LLP has multiple openings for the position of Advanced Application/Cloud Support & Engineering Manager in San Francisco, CA, and the job duties are as follows:

  • Perform technical impact assessment for sustainment releases, conduct Veeva and Salesforce version upgrades, and write and execute test scripts to validate Salesforce CRM.
  • Plan, analyze, and design Salesforce CRM and Veeva Vault Architectural patterns.
  • Provide low level technical designs and implement solutions, resolve environment technical issues, and ensure development execution according to plan.
  • Fix integration issues between Salesforce CRM and Veeva Vault and Salesforce CRM and Microsoft Azure Database.
  • Work with product vendors to understand solutions and capabilities to support business needs.
  • Provide operational support, including maintenance, SAAS Patch releases, production issue resolution, performance measurements against KPIs.
  • Perform continuous development and continuous improvements and determine appropriate delivery approach based on the type of initiative/project to deliver in both GxP and Non-GxP environments.
  • Coordinate with technical teams for the development, deployment, and operations of new technology platforms and solutions.
  • Collaborate with Salesforce Technology Capability Lead and Domain Architects to propose new technologies or features to enable business capabilities with agility, velocity, and quality while optimizing costs.

Qualifications

BASIC QUALIFICATIONS:

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 5 years of experience in each of the following:

  • Gathering requirements and establishing processes, standards, solutions, services utilizing cloud computing technologies, including Salesforce Platform and Veeva;
  • All stages of Software Development Life Cycle (SDLC), including utilizing Agile, Waterfall, and Hybrid methodologies;
  • Working with Salesforce CRM and Veeva Vault platform;
  • Providing technical support to clients in the Pharmaceutical industry, including with compliance and regulatory associated GxP systems; and
  • Utilizing integration tools, including Informatica, to develop integration solution architecture.

Must have willingness to travel domestically approximately 80% of the time to meet client needs. 
 

To apply, please click the ‘APPLY’ button.

Pursuant to the California Transparency Bill, the offered wage for this role is $215,197.00 per year.

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Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


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For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


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