Job Description

We are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Job Summary:

If you are an expert at developing business, we want to meet you. If you relish delivering business, we want to meet you! If you love innovating and building industry leading digital solutions, we want to meet you!! There is never a typical day at Accenture Song, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Your role will require you to directly work with the client to bring ideas and innovation for customer relationships, digital marketing, ecommerce, and omni-channel solutions. You will also be accountable for helping to drive new ideas with the client and working with the practice specific teams to ensure client value and ability to execute are front and center.

You are:  Experience Architect /Director

Here’s a snapshot of your responsibilities:

  • Originate, qualify, and close new opportunities for Accenture Song services, including digital strategy, marketing, user experience, and e-commerce/omni-channel commerce

  • Work with leadership teams and Song Industry leadership teams to develop and deliver new business through trust and value-led relationships with the key client stakeholders responsible for customer experience and digital  initiatives and play the role of a trusted advisor.  You will be working as part of the client teams, deeply embedded in account (s) and their unique culture and community.  You will become part of the day to day team activities with an understanding and eye on the overarching client strategy.

  • Develop digital and multi-channel customer experience and engagement strategies for Accenture Provider/Payer clients including partnering with Song teams to perform rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy.

  • Be a thought-leader in Industry challenges, trends, solutions, economics and related qualitative & quantitative aspects, and support Industry Client Leads in creation of a customer/buyer experience value architecture

  • Develop requirements to ensure that client need/ vision and recommendations translate to (and leverage) Accenture Song assets, products and services

  • Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level

  • Provide end to end deal management: from opportunity identification and qualification, salesforce entry and oversight, strategy and solution development,  deal execution in concert with clients,  SMEs and client team leads.  

  • Knowledge and Enablement:  You are the Ambassador of Accenture Song for your Payer/Provider client groups and clients.  You are the primary internal point of contact in all matters concerning Song business development and oversight of delivery work.  You advise, counsel, do hands on selling and delivery and help the overall client group understand what we sell and how it benefits our clients.

  • Operations: Work with the Song overall client group lead to ensure all reporting, pipeline management, pricing and deal management details are completed efficiently and effectively.

  • Travel: Required for client support


  • Minimum 10 years of hands on account management experience:  either directly or with internal client leadership teams

  • Minimum of 10 years of professional services in digital business, eCommerce and digital marketing consulting to include developing large-scale strategy for global solutions for Fortune 500 clients, including requirements definition and implementation

  • Minimum of 5 years working on multiple deals at the same time with multiple clients per week

  • Minimum of 10 years of client facing experience with demonstrated experience as a pro-active leader

  • Minimum 3 years running end-to-end  sales cycles (origination -> solution -> close)

Bonus Points if:

  • Bachelor's degree

  • Core management consulting skills including:

    • Executive & Marketing/Customer Experience/Digital Leadership Workshop facilitation

    • Client interviews / focus groups

    • Experience working with & jointly going to market with strategic vendors (software/channel/technology)

    • Marketing/advertising agency/digital marketing experience

    • Experience in one or more of the following Core Industries:

      ·         Banking

      ·         CPG & Retail

      ·         Communications & Media

      ·         Healthcare Provider

      ·         Insurance

      ·         Life Sciences

      ·         Public Service

WHERE YOU LIVE: Within 90 minutes of an Accenture office, New York preferred


Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement.

You'll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects.

Opportunities to learn daily through training, assignments and collaboration with experts across the company. Access to leading-edge technology.

As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $125k - $174,999k and information on benefits offered is here.

COVID-19 update:

The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


CT - Hartford,MA - Boston,MA - Cambridge,MD - Windsor Mill,NJ - Florham Park,NY - New York,PA - Berwyn,PA - Philadelphia

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