As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources.
As an innovative instructional designer, you’ll collaborate with policy specialists and subject matter experts to design and produce engaging and innovative training content. In this role, you will contribute to all aspects of training for an operations audience, including the analysis, design, development, and delivery of training. You’ll work with a variety of cross-functional stakeholders to provide training support for major process and product launches while ensuring all content meets client's highest standards.
You’re passionate about creating the best support experience possible through the design, development and implementation of effective blended learning programs. You’re sensitive and proactively address the needs of support agents in your instructional design, and you’re passionate about developing engaging and innovative e-learning training materials and job aids.
Day-to-day responsibilities may include, but are not limited to:
Meets with Training Program Manager to determine training performance objectives and design plan
Collaborate with subject matter experts in a variety of fields to help translate their knowledge into an effective learning experience for others
Design and develop performance objectives aligned with KPIs and quality
Based on objectives, creates training activities and assessment
Develops facilitator & classroom materials (including job aids)
Conducts QC of eLearning developed
Develops storyboards for eLearning development
Build self-check knowledge quizzes and related formative and summative exams
Perform ongoing analysis of vendor performance and new product launches to ensure existing training content remains fresh, relevant and top of mind for users
This is not a virtual/remote role; the role is work site dependent and requires a distinct level of professionalism. Relocation assistance is not provided.
As an Accenture employee, you will receive competitive rewards, access to benefits programs (weCare) and world-class learning resources, while gaining job experience with one of the world’s leading professional services organizations.
High School Diploma or Equivalent
3+ years experience designing, developing and implementing online training and e- learning programs, including video production
Documented experience using a Learning Management System (LMS), and e-learning authoring tools (Evolve Authoring Tool, Adapt, Camtasia)
Experience using video production software (Adobe Premiere) and professional studio equipment, including shooting, producing, audio and lighting
BA/BS degree in Communications, Instructional Design, Media Production, or 3 years equivalent practical experience
Strong consulting and relationship management skills, and a track record of delivery and impact
Demonstrated ability to communicate complex concepts concisely and clearly, as well as experience communicating effectively on bug tracking software and in stakeholder meetings
Experience designing, developing and implementing a training curriculum using various formats including videos, job aids, facilitator guides and e-learning modules
Graphic design and illustration experience
As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $21.50 and information on benefits is here
The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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