Job Description

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

The Director of Digital Marketing & Social Media Strategy works closely with the team to ensure that all account and engagement strategies and tactics are being flawlessly executed across marketing channels. The Director serves as a strong day-to-day Digital Marketing and Social Delivery resource over a large account or group of smaller accounts with cross-functional team oversight.


YOUR ROLE: Social Strategist/Supervisor

This position sits within the Digital Marketing Strategy team, whose mission is to create and share best-in-class content across all digital platforms that will inspire loyalty, create buzz, drive action and support brand goals.

Ensure that the team is providing “best in class” service to clients and partner agencies – developing strong strategic plans and engaging content, while providing seamless account oversight and project management, understanding the cross-channel opportunities and optimization. Partners with account on development of proposals and account plans. Responsible for the digital marketing and social strategy and delivery. 

Guides Strategy Associates and Consultants within the group towards:

  • Overseeing all day-to-day deliverables to ensure client expectations are met

  • Understanding the overall mission, vision, goals, strategy and expectations from our clients

  • Development of smart, strategic engagement plans

  • Ideation and planning of content/editorial calendars across platform

  • Ensuring landscape- and platform-specific recommendations and trends are reflected in our reporting

  • Adherence of best practices and Community/Platform specific protocols

  • Ensuring all executions meet or exceed overall requirements and expectations of the contract, and are on time, on budget and are of the highest quality

  • Represents Accenture as a thought leader; develops industry/vertical expertise as needed and leverages engagement knowledge and experience to be a recognized engagement expert.

  • Works closely with Accenture Interactive leadership to define success upfront and measure results accordingly, both qualitatively and quantitatively. Assists with the management and development of the content strategy and delivery teams.



Qualifications

YOUR EXPERIENCE: Basic Qualifications

  • At least 9 years previous experience in Advertising, Marketing, Public Relations or Communications or equivalent professional experience

  • At least 7 years experience with marketing strategies/tactics

  • At least 7 years demonstrated experience of using social media in a professional setting

  • Bachelor's degree or equivalent (minimum 12 years) work experience

SET YOURSELF APART: Preferred Skills

  • Extensive knowledge of Facebook, Twitter, Instagram, TikTok, Pinterest, YouTube as well as a familiarity with all other current and emerging digital platforms like Discord, Twitch, and others.

  • Ability to oversee large corporate accounts and manage all day-to-day deliverables from an account standpoint.

  • Understanding of social media and the online space.

  • Ability to work and manage teams in a fast-paced, team-oriented environment.

  • Must be well organized with a strong attention to detail.

  • Ability to work under tight deadlines and handle multiple tasks.

  • Experience as a lead of a social marketing and/or digital engagement team.

  • Experience managing financial services or fintech clients, among other B2C industries.

  • Experience developing strategic roadmaps or playbooks.

  • Experience in leadership in a digital agency environment.

  • Experience participation and/or leading new business initiatives.

  • Experience as a community manager in an agency and/or brand setting.

Travel

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $119,880 - $197,900 and information on benefits offered. 



COVID-19 update:


The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.


Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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