Job Description

We are:

As part of the Advanced Technology Centers, we focus on delivering tomorrow's innovations to our clients today. As part of the Tampa Technology Center, we will invest in your training and ensure you are enabled to learn new skills and enhance your existing knowledge. You will have an opportunity to be part of and help develop an amazing work culture that is based on diversity and collaboration.

The people who join us at Accenture are exceptionally talented and grow in a workplace where they can be themselves, continuously learn, and make a difference. Are you ready to imagine the impossible and enjoy the thrill of making it happen? Exciting projects await. 

Role Description:

This position is for a Customer/1 Application Specialist will join a team that manages technical design and development of application changes and/or data related solutions for the Customer/1 CIS application for large utility companies.  This role will participate in large project development, which may include Customer/1 data mapping.  This role may also provide support for production application environments that includes the analysis/resolution of production batch abends, exceptions, and support tickets.  This role includes the support of junior designers/developers in a global delivery model. 

The Work (Role Responsibility)

  • Work with client business analysts to gain understanding of the stated business requirements and documented functional requirements.

  • Complete Application Development for complex application and/or data-related changes.

  • Work under senior project leadership and ensure on time delivery and escalation of risks/issues to delivery that may include the need for change management of the requested changes.

  • Ability to step in and program application and/or data changes for adhoc support or to resolve complex application issues for the development and production support teams.

  • Perform, and support others in, analysis and resolution of defects found in testing for application development changes.

  • Perform, and support others in, the analysis and resolution of production abends or other production issues as part of application support.  This may be during post-production warranty period or as part of ongoing production support activities.

The Customer/1 Application Specialist should be able to bridge the gap between Development and Design where application-level risks to delivery are proactively identified, communicated, and mitigated.  Candidate should be able to work in fast-paced multi-disciplinary environments in a global delivery model.

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.    

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.



Qualifications

Basic Qualifications

  • A minimum of 3 years of Customer/1 Application Development experience

  • A minimum of 3 years of SQL design/development experience, including use with Customer/1

  • A minimum of 3 years of COBOL design/development experience

  • Bachelor's degree or equivalent (minimum 12 years work experience). If Associate’s Degree, must have equivalent minimum 6 years work experience

Preferred Qualifications

  • Experience with Customer/1 application analysis and technical design skills, with the ability to identify application impacts and estimates and offer multiple application design solutions for requested change requirements, OR

  • Experience with Data Conversion, including data mapping and ETL development including Informatica or equivalent ETL tools

  • Experience working in Agile delivery methodology

  • Leadership experience that includes tracking of team-level assignments, status and delivery dates and managing of team-level risks/issues

Professional Skill Requirements:

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Proven ability to work effectively in a distributed team environment

  • Strong communication (written and verbal) and interpersonal skills

  • Ability to handle multiple projects/service requests and priorities

  • Ability to provide on-call support outside of normal business hours, as needed

As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Coloradoonly, the range of starting pay for this role is$90,288 - $148,900 andinformation on benefits offered is here. 



COVID-19 update:


The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.


Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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