Organization: Accenture Federal Services
Location: Columbia, Maryland
Accenture Federal Services, bringing together commercial innovation with the latest technology to unleash the potential for our federal clients. Operating in the nation's Capital, we stay ahead of what’s coming next. Drawing from the power of Accenture, we deliver integrated, mobile and interactive experiences that exceed our people’s expectations. Join us where ideas are freely exchanged, and concepts evolve into practical solutions.
As a System Admin, you will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems. You will support IT systems including day-to-day operations, monitoring and problem resolution for the client's server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Support the escalation and communication of status to agency management and internal customers. Support dispatch system and hardware problems and the resolution process. Configure and manage UNIX and Windows operating systems and install/load operating system software, troubleshoot, maintain integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Provide IT and security engineering system administration and support for IT systems, including daily operations, system and security monitoring, problem diagnosis and resolution.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) engineering support to identify problems, diagnose and resolve problems, and bring capabilities back into operations in a timely manner.
- Perform updates and software loads for IAVA patches, software and firmware fixes, and updates to IT and security systems.
- Manage and configure IT systems and baseline software for operational, development, and integration computers, network equipment, storage system, mobile devices, etc.
- Support SEs, ISSEs/ISSOs, SWEs in engineering decisions for security architectures, IA implementation strategies, metrics and monitoring of IT systems/services, and mission services and capabilities.
Here is what you need:
- Experience with CASPORT/PKI; multi-factor authentication; dual-admin log-in/system access; SSP process; STE/STN process; sysadmin tools for security patches, software loads, firmware updates, network configuration; Linux/Microsoft OS expertise; Cisco networking configuration; VM/Container/Server/Bare Metal hosting/provisioning.
- Bachelor’s degree in technical discipline from an accredited college or university is required. 5 years of additional SA experience may be substituted for a bachelor’s degree.
- Must have one of the following certifications to meet CWIP IAT Level 3 requirements: CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP
- US Citizenship required
As required by the Colorado Equal Pay Transparency Act, Accenture Federal Services provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $92,800-$128,400 and information on benefits offered is here.
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