Job Description

Organization: Corporate Functions/Workplace

Location: Carmel, IN

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.  

People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture’s workplace as a robust business function leveraging Accenture’s business and technology strategies.

Job Description

Provide location support for the team and office. Independently complete assigned non-routine tasks to meet goals and work effectively in a team environment. Serve as the primary support for office, and act as a liaison between the executives and their organization.

Key Responsibilities:

Be a Hospitality-minded business partner for Accenture customers, executives and by provide administrative support, including but not limited to:

  • Independently complete a wide range of Workplace Solutions customer experience activities such as workspace set-up, A/V and collaboration tool support, food and beverage, welcome and arrivals hospitality experience, floor operations support, or space utilization management

  • Support the planning and execution of on-site meeting and events curating client and customer experiences that are detailed, high touch and high impact.

  • Make process improvement suggestions and implement appropriate change to ensure continued seamless office experiences for all.

  • Support life safety functions including digital badge process, audit reports, audit cycles and general C-Cure administration.

  • Manage invoicing and accounts payable process including resolving billing issues with vendor and escalating issues as needed

  • Manage vendor relationships and administer NDAs.

  • Prepare and analyze workplace data reports.

  • Support change management efforts around driving new customer behaviors as well as customer experiences.

  • Identify new ways to add value proactively, taking on new tasks to help the location team to be more productive.

  • Arranging/coordinating on-site & off-site meetings.

  • Researching, pulling reports & analyzing data.

A professional at this position level within Accenture has the following demonstrated profile:

  • High level of professionalism with good presence –demonstrated poise, calm under fire and discretion.

  • Proactive business partner –assuming ownership over solutions while maintaining flexibility and adaptability.

  • Self-starter –demonstrated ability to work independently and assume greater responsibilities over time.

  • Critical and innovative thinker who seeks to analyze and solve challenges

  • Collaborative with high EQ—able to engage a diverse set of stakeholders, understand different viewpoints, build long-term relationships and create collaborate team environment.

  • Team player—desire to work as a team player while accepting substantial individual responsibility

  • Discrete — ability to work with highly confidential material and maintain confidentiality.

  • Continuous learner mindset—desire to grow quickly with a commitment to excellence.

  • Active participant in the "one location team" mindset supporting functions outside of the directly assigned area.

  • Approach all work efforts with a customer first mindset keeping hospitality and customer experience as the main area of focus.

  • Strives to surprise and delight customers, clients, team members and stakeholders alike with a creative, customer centric approach to your work

  • Collaborate proactively with members of the location team and stakeholders with open exchange of ideas, creative problem solving and overall sharing of information to ensure that customer experiences are engaging and fulfilling



Qualifications

Basic Qualifications:

  • Minimum of 5 years of office operations, business and/or hospitality experience

Preferred Qualifications:

  • Excellent Microsoft Office Skills (excel, power point, word).

  • Strong aptitude for technology with working knowledge of collaboration tools and workplace tools, including EMS, Census, ServiceNow, etc.

  • Focused meeting and events skills including event requirements, planning, communication, and event execution ensuring that all elements of the event are managed to the highest possible outcomes

  • Knowledge on how to pull reports & analyzing data.

  • Bachelor's Degree

Professional Skills:

  • Excellent communication skills (written and verbal).

  • Strong relationship building skills.

  • Ability to anticipate the needs of your customers (asked or unasked).

  • Proactively act on any customer requests keeping them informed of your progress.

  • Excellent organizational, multitasking and time management skills.

  • Ability to communicate and work with all level of customers.

  • Ability to help train, coach and mentor other team members.

  • Demonstrated leadership in professional setting; either military or civilian

  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian

As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $48,600 - $105,800 and information on benefits offered is here. 



COVID-19 update:


The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.


Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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