Role: Website Operations Manager
Organization: Corporate Functions/Marketing + Communications
Location: Denver, CO
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Overview of North America (NA) Marketing + Communications
The North America Marketing + Communications team shapes and activates marketing and communications strategies across the marketing lifecycle that fuel growth for Accenture’s $20B+ North American market (United States and Canada). Its cross-functional team drives category brand positioning in the North American market, curates end-to-end client experiences to drive the local growth agenda, empowers and positions Accenture’s leaders, and engages and inspires the company’s North American people, recruits and alumni. It positions Accenture in the heart of local innovation, business and technology communities and champions programs for equality, inclusion and diversity within Accenture North America and the communities it serves.
A core member of the Global Content Delivery team, focused on creating and maintaining the processes, tools and platforms central to our Digital Marketing function; allowing Accenture Marketing and Communications teams to effectively leverage digital channels, tactics and tools to engage their target audiences.
This role focuses on ensuring the process for getting content live on www.accenture.com runs smoothly. This person would manage projects, support tools and provide support for project review, a critical step to building pages in SiteCore. In addition, this person would work with our digital team to help assess priorities, and enforce site standards around design, brand, accessibility, etc.
Ensure timely development and publication of new and updated content
Review incoming projects and insure the requests are valid and complete; discuss with requestor as required; source additional materials as needed
Prioritize and assign projects based on urgency/time zone/expertise
QA outgoing project pages
Watch for urgent projects and address as appropriate
Enforce site standards around design, brand, accessibility, etc.
Interface with Digital team to gather and distribute standards and guidelines
Interface with Digital team on required reviews
Project Management and Tool lifecycle support
Manage projects and timelines
Provide ongoing support for tools utilizing agile methodology
Act as first point of contact for content owners
Investigations into page/project history
Answer questions around site guidelines
Prepare periodic reports for management
Give people access to edit site/toolkit
Work Experience: Minimum 5 years marketing, marketing operations, project / program management, with 3+ years of that comprised of digital marketing specialization, including web design experience, interactive media or advertising creative design.
Professional services or business-to-business marketing experience a plus.
Working knowledge of SiteCore platform and site templates
Experience with project management tools and methodology
Broad understanding of global business marketplace and knowledge of Accenture’s areas of business and overall business strategy.
Demonstrated skills in digital marketing.
Experience with mobile: apps, websites, etc.
Experience with broader web design
Experience in working with agencies (e.g. advertising, interactive and specialized such as mobile)
Experience with business-to-business marketing and large, complex programs a plus
Excellent oral and written communications skills and presentation skills.
Ability to manage multiple projects under tight deadlines. Strong project-management and organizational skills.
Ability to develop and apply creative and ingenious solutions to complex issues.
Ability to work autonomously and independently, yet integrate appropriately with other areas within Marketing & Communications and other areas within Accenture.
Comfortable working with colleagues in various geographic locations, demonstrated ability to be effective in virtual working environments.
Demonstrated leadership in professional setting; either military or civilian
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $119,880 - $197,900 and information on benefits offered is here.
The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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