Role: DAM Librarian Support
Organization: Corporate Functions/Marketing + Communications
Location: Houston, TX
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Overview of North America (NA) Marketing + Communications
The North America Marketing + Communications team shapes and activates marketing and communications strategies across the marketing lifecycle that fuel growth for Accenture’s $20B+ North American market (United States and Canada). Its cross-functional team drives category brand positioning in the North American market, curates end-to-end client experiences to drive the local growth agenda, empowers and positions Accenture’s leaders, and engages and inspires the company’s North American people, recruits and alumni. It positions Accenture in the heart of local innovation, business and technology communities and champions programs for equality, inclusion and diversity within Accenture North America and the communities it serves.
This critical role will drive the strategic direction and delivery of all Accenture Marketing + Communications (M+C) asset distribution capabilities. This includes shaping the design, implementation and operation of our Digital Asset Management (DAM) solution and any other asset distribution channels needed to support M+C. If you excel at devising technical solutions to meet business requirements and have a keen ability as a translator between non-technical and technical teams, then we want to meet you!
In this role, you will be the go-to subject matter expert for asset distribution capabilities aimed at aggregating and ensuring assets are accessible. You will develop and maintain strong relationships across the M+C organization to better understand needs and define technology requirements to generate value. You will partner regularly with other members of the Digital Asset Management team to inform strategic planning and deliver against timelines, and you will define the future roadmap and system integration points to drive continued value and connectivity across the capabilities that support our M+C organization.
Given asset management capabilities incorporate delivery of functionality to support asset development from conception all the way through archiving, you will be addressing the needs of all of marketing and communications as well as our internal and external creative agency partners. As a result, your self-starter mentality along with your keen ability to remain organized, live in the details and still maintain the strategic big picture will serve you well in the unique opportunities this role presents.
Key Activities and Responsibilities:
Serve as the asset management subject matter expert to assess new M+C needs and recommend use of the DAM or other capabilities to address
Be the voice and key point of contact for our M+C stakeholders (25+ teams and creative agencies) to understand use cases and distill, prioritize and implement new requirements
Manage the design, development, QA, user testing, implementation (end to end)
Advise on areas of risk, raise issues early and provide work-in-progress status
Articulate the value of asset distribution channels to leadership, sponsors and users of the systems
Partner with CIO Change Management team to execute against overall Digital Asset Management strategy and rollout approach to ensure relevance for each M+C stakeholder group and overall
Define KPIs and track performance to drive leadership buy-in and a business case for continued investment
Partner with potential integration owners to better understand systems and provide business system integration mapping support with CIO Technical teams
Keep a pulse on current and evolving technologies to shape recommendations for asset distribution channel capabilities
Ensure capabilities and processes meet procurement, data privacy, legal, etc. requirements and standards
How will this role benefit you?
You will have the opportunity to make an impact on the lives of our M+C organization each and every day by delivering asset distribution capabilities delivering real benefits allowing our people to be more efficient and effective! You will have direct exposure to leadership and work with diverse teams who manage the systems and processes that enable Accenture to run each day. In addition, you will be a part of a credential making team - where the outcome of the project can be shared with clients on how Accenture has transformed its’ asset management approach to improve the employee and target experience every day.
Minimum of 5 years of Product Owner experience with technical solutions
Bachelor degree or equivalent
Experience researching and evaluating tools, and drafting technical requirements
Experience leading project teams and working with cross-functional / extended
Previous experience developing and executing Change Management strategies
Digital Asset or Knowledge Management solutions experience desired (added plus if applied to Marketing use cases or direct Adobe Experience Manager experience)
Marketing & Communications or Agency experience preferred, developing creative concepts, campaigns, or digital experiences a plus
Degree in information, library studies, or other technical field a plus
Experience working in a fast-paced environment while consistently meeting deadlines and motivating others to do the same
Critical thinking and the ability to bring order to unstructured problems and reduce complexity to a simple, single concept, idea or goal
Strong understanding of the creative production process and marketing and communications roles
Ability to collaborate with multiple business units to understand asset needs across services, industries, markets, sales marketing and creative teams and build relationships
People developer with experience leading and directing the work of others to drive growth opportunities
Innovative mindset to push boundaries and offer new approaches to solve problems
Strong storyteller and advisor with an ability to communicate in a succinct and concise manner to various audiences including senior leadership
Proven track record of defining a project plan and delivering against a project schedule by proactively identifying and managing project risks and understanding the impacts of change and ways to manage it
Knowledge of relevant content metadata and file formats
Experience working with Agile Methodologies and ceremonies, including Scaled Agile
Familiarity with DAM concepts (e.g. Taxonomy, metadata, and content creation lifecycle) / Marketing Technology stack
Demonstrated leadership in professional setting; either military or civilian
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $73,764 - $170,100 and information on benefits offered is here.
The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.
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We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
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