Job Description

Who we are

Droga5, part of Accenture Interactive, is a creative agency with offices in New York, London and Tokyo. From integrated communications and experience innovation to business design, Droga5 exists to build and sustain the most influential brands of the 21st century through creativity. Droga5 was founded in 2006 and has been recognized as Agency of the Year more than 25 times and was named both Ad Age and Adweek’s Agency of the Decade (2010–2019). Visit Droga5.com or @droga5 on all social platforms to get to know us better.

Communications Strategy @ Droga5

Communications strategy is core to our process at Droga5, ensuring that media thinking is considered early to deliver best in class creative ideas where the context enhances the content. At Droga5 we challenge the existing industry model of media and creative working in siloes, instead preferring an integrated, collaborative planning approach where insights into audience’s relationship with platforms and channels are used as key inputs to creative ideation.

Job Summary

The Community Manager implements and oversees social strategies across digital platforms and works closely with Creative, fostering an integrated approach, bringing creative thinking to life across touchpoints and moments.

Job Responsibilities

  • Actively moderate brand accounts while living up to the brand promise and crafting responses in the brand voice to questions and relevant mentions

  • Work cross-functionally with Creative and Production to keep content calendar on track, deliver a high standard of work, and manage publishing

  • Monitor performance and develop topline reports for clients, while also working with Data Strategy team to interpret and implement learnings and optimizations from deep-drive reports

  • Stay on top of social listening, identifying relevant real-time opportunities and briefing the Creative team quickly

  • Integrate or manage paid social as needed, working closely with media agencies

  • Stay up-to-date on competitors, trends, and best practices in social, continually pushing for best-in-class and first-to-market work

  • Support Communications Strategy team in the development and execution of campaigns including research, managing relationships with platform/media partners, developing tactical guidelines and ensuring creative adheres to them throughout the process

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Qualifications

Basic Qualifications

  • Minimum of 1 year managing brand social accounts or similar experience 

Preferred Qualifications

  • Experience working in or with a creative agency and creative teams

  • Deep understanding of the media landscape, both offline and online

  • Demonstrated ability to think strategically and creatively

  • Accustomed to interacting directly with clients

  • Experience using a content management/social listening tool such as Spredfast or Hootsuite

  • Creative sensibility with an eye for what will work in social as it relates to authenticity, humor and cultural context/current events

  • Excellent written and verbal communication and presentation skills

  • Commercially minded, believes in the power of brands

  • Passion for creative



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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


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For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


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COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

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