Job Description

Role: Executive Communications & People Experience Senior Manager

Organization: Corporate Functions/Marketing + Communications

Location: San Francisco, CA

About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.  

Overview of North America (NA) Marketing + Communications 


The North America Marketing + Communications team shapes and activates marketing and communications strategies across the marketing lifecycle that fuel growth for Accenture’s $20B+ North American market (United States and Canada).  Its cross-functional team drives category brand positioning in the North American market, curates end-to-end client experiences to drive the local growth agenda, empowers and positions Accenture’s leaders, and engages and inspires the company’s North American people, recruits and alumni. It positions Accenture in the heart of local innovation, business and technology communities and champions programs for equality, inclusion and diversity within Accenture North America and the communities it serves. 
 
YOUR ROLE:

We are looking for an experienced people communications lead to join our growing NA People Experience team. You’ll work closely with the MU M+C Lead and NA People communications lead providing strategic counsel, communications program planning and execution of priority people communications to the MU. You’ll be responsible for developing and driving an integrated MU communications plan that informs, engages, and inspires our MU people. You’ll also oversee development, production, promotion and measurement of groundbreaking communications strategies that drive MU business priorities and create a culture of equality and innovation.

Working closely with our NA People Experience Producer and other Global / NA / Market Unit (MU) key stakeholders you’ll produce ‘priority’ MU written and interactive content, using our new approach to internal communication, that that helps curate a cohesive and engaging experience for our MU people.

You’ll be highly proactive with a flexible and collaborative work style to build credibility with a large network of stakeholders. 

Responsibilities:

  • Drive a strong storytelling/narrative approach across the MU to position leaders, programs and our people in a way that builds a concrete and lasting communications strategy for the business using a variety of formats, including interactive content, virtual experiences, message creation, messaging support, campaign strategy and execution and targeted email/portal article development.

  • Ensure all MU people communications content supports the MU business priorities, leadership tone/style and MU narrative messaging

  • Create concise MU communications messages and ensure best practice governance for production/content briefs

  • Collaborate with key stakeholders: MU Lead, HR, People Experience, Inclusion & Diversity and Corporate Citizenships Leads on MU engagement strategies and opportunities to include engagement messaging in people communications

  • Manage MU people communications editorial development process and deliver end-to-end engaging people experience content, ensuring our brand purpose values are properly reflected in all people communications touchpoints

  • Create and deliver our MU Digest – designed to reduce clutter and increase relevance as the single source of MU ‘need to know’ information

  • Work closely with NA Strategic Initiatives - NA Portal Lead to create, develop out and deliver All Market Unit internal site updates. This includes on-going updates and webmaster management.

  • Drive end-to-end production management and delivery our MU Experience Days – working closely with the MU M+C lead/team and our NA People Experience Producer

  • Work closely with the MU M+C Lead and other key Market Unit Leaders to coordinate communications needs outside the digest and experience day in support of our MU people engagement i.e., leadership announcements

  • Input into the development of MU M+C campaigns and originate content to fulfil ‘priority’ people Experience campaign requirements through the MU content pipeline

  • Work with NA Crisis Comms Lead to manage MU-related crisis communications as needed

  • Manage MU editorial people communications planning documents to ensure a smooth, consistent workflow and a clear editorial roadmap in partnership with the MU M+C Lead

  • Adhere to the highest editorial standards and ensure all content fulfils our legal and governance obligations, and meets our editorial guidelines

  • Manage budget, delivery timelines and manage additional stakeholder relationships such as creative resource as required

  • Evaluate success of MU communications through regular review of metrics.



Qualifications

Basic Qualifications:

  • Minimum of 8 years of marketing and communications experience, preferably with Journalistic/publishing/research background

Preferred Qualifications:

  • Highly experienced in the development and production of written and interactive content

  • Interactive savvy - social and web page + video and audio production content skill set

  • Strong creative innovation skills and experience in measuring impact/metrics evaluation

  • Strong project management capability and budget management.

  • Excellent writer with end-to-end digital publishing skill set

Professional Skills:

  • Needs to be a self-starter with an unflustered style and a highly collaborative nature

  • Articulate with strong presence and ability to interact with all levels

  • A driver with bags of energy and enthusiasm to get stuck in

  • Needs to be able to take guidance and coaching, ask sensible clarification questions and present solutions.

  • Demonstrated leadership in professional setting; either military or civilian

  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $113,400 - $171,599 and information on benefits offered is here. 



COVID-19 update:


The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.


Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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