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The Accenture Technology – Salesforce Team is looking for a dynamic Functional Lead who will focus on implementing Salesforce.com based Field Service products with enterprise clients. The ideal candidate will work closely with our clients, the vendor team, and our internal delivery teams in developing robust, scalable and flexible solutions for various customer projects including designing prototypes, building proof of concepts, and preparing roadmaps.
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.
Typical Day Snapshot – Field Service Solution Architect
While we'd love to say that there's a "typical" day in the life of a consultant, we all know that every day will be different! Some of the day to day challenges of this role will include:
Perform hands-on solution design, proof-of-concepts, and development tasks as required in support of current and new projects.
Ensure solution is scalable and meets overall business requirements.
Act as a liaison between Technical team, Functional team, Business Functions, and vendor to drive Field Service implementations.
Be recognized as a functional expert in the Field Service arena.
Communicate effectively with senior level client resources across product management, sales operations, pricing operations, legal, and order management.
Communicate with external vendors and conduct joint solution review.
Conduct Solution reviews with project teams prior to design and development activities and ensure solution is scalable, is aligned with vendor roadmaps and meets customers’ business requirements.
Guide technical team to deliver a flexible and scalable solution.
Provide mentorship and supervise developers.
Participate in pre-sales activities and internal initiatives as required.
Experience with multiple software delivery lifecycle methodologies such as - Waterfall, Agile.
Conversant in broad range of technical topics including - integration, master data management, user experience.
Experience with SAP, QAD, or Service Power integration a plus.
Become highly proficient in Field Service suite of products with a particular focus in ServiceMax.
Minimum of 2 years’ experience as a team member of successful software project implementations related to Field Service.
Minimum of 3 years’ experience in the capacity of a Functional Consultant.
Experience in Salesforce.com implementations.
Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years’ work experience)
Cloud based Field Service solutions specific experience highly desired.
Strong technical background, analytical, and problem-solving skills.
Experience in hands on design, prototyping, configurations, testing and other implementation activities.
Experience in scoping, planning, and presenting project plans.
Experience as a team member of successful software project implementations related to Service Cloud, Service Power or ServiceMax.
Awareness of web, database, and object oriented software technologies, and salesforce.com / force.com.
Experience in a consulting organization.
Must possess strong communication and interpersonal skills
As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is 100,000 – 148,900 and information on benefits offered is here.
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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Please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.
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