Federal - ServiceNow Designer
Job Description
Organization: Accenture Federal Services
Location: Washington, DC
Title: ServiceNow Designer
We are:
People who use technology to solve hard problems. Including ones that did not exist a few years ago. We are a U.S. Federal subsidiary, drawing from the power of Accenture—one of only five Global Strategic Partners with ServiceNow. We deliver the integrated, mobile and interactive experience that the people in our country demand. We strengthen the nation’s security with workflow automation, intelligent operations and machine learning. We’re passionate and honest. And we thrive in a world of constant change.
You are:
A proactive thinker who is willing to take a chance. Curious and self-motivated, you’re willing to explore new technologies. You’re ready to push boundaries—and yourself. You’re here to improve the way our country works because you care. And you’re ready to share your ideas with our team, knowing we’ll listen.
The Work:
Present and ‘sell’ clients on application designs that delight their users and grow the demand for our services
Lead teams in the systems integration of ServiceNow or similar technologies
Manage Agile implementations including the application of User Stories, User Studies, design and create Wireframes and graphic assets
Develop System Development Life Cycle (SDLC) processes including client requirement analysis and system design
Qualifications
Here's what you need:
Proficient experience in analysis that is supporting the development of ServiceNow
US Citizenship required; dual citizens not eligible
Bonus Points if you have:
You have Customer Relationship Management experience and/or leadership experience
You understand Change Management, Configuration Management, and Release Management as it relates to ITIL
You have experience in test plan creation and execution, including automated test scripts
You’ve got experience with the following: Application development, mobile application development, web development, design thinking, UI/UX, workflow design and development, platform development
You have an ITIL Foundations Certification
You have experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes
Eligibility Requirements:
- US Citizenship required
Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and information on benefits offered is here.
Role Location: Range of Starting Pay for role
California: $73,900 - $115,100
Colorado: $73,900 - $99,400
New York City: $85,500 - $115,100
Washington: $78,600 - $105,900
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We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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