Job Description

We are:
Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to l earn more about what makes us the Experience Agency.

The Account Supervisor works closely with the Account Director in managing the day to day relationship between Accenture Interactive, the client and other partner agencies in an ongoing client relationship marketing program as well as other assigned accounts. This position collaborates with the Account Director to ensure client(s) marketing objectives and service needs are being met and oversees quality of work. The Account Supervisor also works closely with the Account Director in overseeing the management of account financials and project hours to ensure efficient use of all resources.


YOUR ROLE: Account Supervisor

While there will never be a typical day at Accenture Interactive, we’ve highlighted a few of your exciting responsibilities.

  • Works with the Account Director and internal team, interfaces with clients and partner agencies to ensure projects are on target with objectives, budget and schedule.

  • Establishes and maintains a direct relationship with the client and partner agencies.

  • Creates client communications relating to purpose, rationale, needs and due dates.

  • Facilitates communications, updates status reports, participates in status meetings and issues call reports.  Ensures deliverables are being met.

  • Works with the Account Director and reviews and provides input on materials before being sent to client to ensure client’s marketing objectives are being met.

  • Intercede between day-to-day client and day-to-day team for issues related to changes in project scope, budget or strategic creative direction.

  • Initiate and manage processes related to pricing, invoicing and budgets, to obtain approvals. Support the team in developing new or renewal contracts.

  • Accepts and distributes client changes to internal team. 

  • Supports Account Director in developing strategic proposals

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Qualifications

YOUR EXPERIENCE: Basic Qualifications

  • Minimum 3+ years working in a matrix team environment delivering campaigns, CRM, web development, content marketing and app solutions

  • Bachelor's degree or equivalent (minimum 12 years) work experience

SET YOURSELF APART: Preferred Skills

  • Minimum 4 years working in a matrix team environment delivering campaigns, CRM, web development, content marketing and app solutions

  • Marketing agency experience

  • Able to manage and direct resources to aid client in achieving its marketing objectives, while managing a budget and timeline. 

  • Strong project management skills with the ability to manage multiple programs simultaneously. 

Travel

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $62,100 -$153,299and information on benefits offered is here.



What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Locations

MA - Boston,NJ - Florham Park,NY - New York,PA - Philadelphia,PA - Pittsburgh
COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

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