Job Description

Mortgage Cadence, a wholly-owned subsidiary of Accenture, has been partnering with mortgage lenders since 1999, offering the industry’s only true one-stop shop mortgage technology solutions designed for point-of-sale through post-closing. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Mortgage Cadence offers the most reliable software and dedicated people, supporting lenders every step of the way. Each of our products has revolutionized the mortgage lending process in some way, changing the way lenders lend and borrowers finance. 
 
As a software company, we think like a start-up, with every employee empowered and encouraged to be visionary. Teamwork and innovation define what we do as we take our customers into the future by providing the last lending solution they will ever need. 

As a Client Account Management Associate Director, you will provide day-to-day management to the leads of client relationships and manage strategic direction on all aspects of the accounts within the portfolio, articulating strategies and briefs to the leads, clients and multi-disciplinary teams. You will understand client's business landscape and identify gaps for new business opportunities. You will drive shared experience- building with the client while balancing the commercial imperatives to ensure work is profitable, financial objectives are achieved at the account and portfolio, and the delivered work is of the highest standard.

This role will be responsible for leading Mortgage Cadence’s Client Success Executives, Client Managers, Professional Services, Product Support, and Training teams.

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Qualifications

Basic Qualifications:

  • A minimum of 10 years of experience successfully leading a team of client support professionals
  • A minimum of 10 years of experience developing trusted client relationships with proven sales growth from onset of business development, RFPs, orals, client sales/presentations through delivery
  • A minimum 5 years of industry knowledge and market intelligence in the mortgage industry
  • A Bachelor’s degree

Preferred Qualifications:

  • You have top-notch communication (written and oral) skills
  • You’ve championed multiple client projects from innovation strategy to industry transformation
  • You know how to improvise and adapt to lead clients and teams through change and ambiguity with integrity and compassion
  • You’ve gained the trust of your clients and partnered with them to design business processes, lead business cases, deliver agile projects, develop new operating models, manage talent and change, co-create intellectual property, and solve critical business issues that offer accelerated value
  • MBA or Master’s degree

As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $204,660-$337,699 and information on benefits offered is here.



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Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


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COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

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