Job Description

Organization: Accenture Federal Services
Location: Washington, DC


We are: 

Accenture Federal Services, bringing together commercial innovation with the latest technology to unleash the potential for our federal clients. Operating in the nation's Capital, we stay ahead of what’s coming next. Drawing from the power of Accenture, we deliver integrated, mobile and interactive experiences that exceed our people’s expectations. Join us where ideas are freely exchanged, and concepts evolve into practical solutions. 

You are:

The ServiceNow Test Specialist will serve as a cross-functional team member responsible for the validation of software development and maintenance activities supporting the ServiceNow platform.

The work:

  • Collaborate with software engineers to develop test approach and test cases

  • Execute and document manual and automated testing

  • Review and analyze test results across integration, regression, performance, and user testing activities

  • Ensure quality and improvement throughout the software development life-cycle

  • Provide production support by assisting in testing moderate to highly complex software applications and or systems.

  • Assist in the review system requirements documentation design, define, and document unit and application test plans create and execute test scripts ensure proper documentation of test results assists in the analysis of test results, conclusions, and offer recommendations accordingly.

  • Participate in offering support in all phases of risk management assessments and software development, as directed by the Test Manager.

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Qualifications

Job Qualifications

Here's what you need:

  • Bachelor s Degree. In lieu of a Bachelor s Degree OR an additional four 4 years of relevant experience can be substituted, OR an Associate s Degree, combined with an additional two 2 years of relevant experience, can be substituted.

  • One year 1 experience in testing of information technology systems

  • One year 1 experience with requirements analysis, with focus on planning and preparing for testing of systems at the component, integration, system, and end to end levels.

  • Knowledge of business processes.

Bonus points if you have:

  • Proven experience working in ServiceNow

  • Training in ServiceNow Fundamentals

  • Experience in the development and implementation of test strategies, plans, traceability matrices, procedures, and reports.

  • Experience in writing test plans, test cases, test reports and discrepancy reports.

As required by the Colorado Equal Pay Transparency Act, Accenture Federal Services provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $92,800 to $129,199 and information on benefits offered is here: https://www.accenture.com/us-en/careers/local/total-rewards



What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

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