Job Description

We Are:

The Accenture Federal Services Strategic Solutions (S2) Cloud Practice provides expertise in emerging technologies with an approach unique to cloud.  We enable the entire IT mission to modernize and transform into the cutting edge of cloud services through a world-class, CSP and vendor agnostic delivery program.  Within the Cloud Practice, the Cloud Management and Optimization Services program provides managed services to multiple U.S. Government customers.

Accenture Federal Services is seeking a Site Reliability Engineering SRE Lead (3968920), to support our Cloud Managed Service Provider MSP program. The successful candidate will lead the development and operationalization of next generation cloud management tools and techniques, in addition to infusing DevSecOps best practices across multiple technical disciplines.

You Are:

The SRE Lead will coordinate across operations, engineering, and security teams to ensure services are delivered in accordance with established Service Level Agreements (SLAs). 

The Work: 

Lead the development of a platform for automating operations of a multi-cloud managed services environment leveraging best-of-breed open-source, commercial, cloud-native, and Accenture proprietary tools 

Collaborate with client delivery teams to develop tools and methods for self-service, on-demand access to cloud resources within established guardrails 

Collaborate with operations and security teams to maximize automation of standardized, repeatable processes 

Collaborate with Service Management team to ensure production systems are engineered to cost-effectively meet established SLAs/SLOs 

Mentor technical staff on the use of automation tools and best practices for adoption of an “everything-as-code” mindset 

Mentor security staff on the use of policy-as-code and automated enforcement, validation, and remediation of security misconfigurations 

Collaborate with operations leads to define optimized, product-centric team structures and operating models 

Collaborate with compliance and security leads to incorporate modern operational practices into the security program to securely and cost-effectively meet the requirements of multiple regulatory/compliance frameworks (e.g., FedRAMP, RMF, DoD Cloud SRG, SOC2) 

Develop initiatives for continual service improvement through relentless automation 

Assist establishing team key performance indices to include feature enhancement and business scale measurables 

Support Tier 3+ incident and problem resolution for production customers

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Qualifications

Here is What you Need:  

 

  • Expert-Level experience supporting operations and engineering within enterprise IT environments with multi-cloud automation tools and methodologieswith at least one hyper-scale CSP and working knowledge of multiple commercial CSPs 

  • Demonstrable understanding of the challenges of working within a multi-tenant cloud environment for IaaS and/or PaaS services models 

  • Ability to mentor technical staff on the use of automation tools and best practices for adoption of an “everything-as-code” mindset 

  • Experience applying modern software engineering best practices to the management of IT infrastructure and platforms 

  • Experience driving change and operational transformation into established teams 

  • Self-starter with high energy to meet the needs of a demanding fast paced business and IT environment  

  • Demonstrated ability to solve complex technical problems 

 

Bonus Points If: 

  • Experience within highly regulated environments, such as U.S. Government agencies 

  • Strong understanding of FedRAMP and DISA/DoD compliance baselines 

  • Experience with cyber security concepts and managing the balance between business objectives and security compliance 

  • Ability to quickly learn business and technology concepts, frameworks, policy, and procedures 

  • Advanced certifications in AWS, Azure, Google Cloud Platform, and/or Oracle Cloud Infrastructure 

  • Security + or CISSP Certification 

  • BA/BS degree in Computer Science, Computer Information Systems, Engineering, Math, Business or another technical major or equivalent professional experience 

  • Should be able to communicate effectively in English (Oral and Written) across a broad spectrum of cultural differences  

Important Eligibility Requirements

US Citizenship

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Locations

DC - Washington,TX - San Antonio
COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

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