Job Description

Accenture Flex offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and Diversity Inc’s Top 50 Companies for Diversity lists. 
 
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. 
 
Job Description
As an Associate, you will be responsible for investigating and reviewing ads and related content to classify according to policy.  You will be responsible for assisting with client’s requests, performing data entry related tasks, and providing feedback on trends and insights to improve the process and workflows.  You will use your problem-solving skills to continuously delivervalue to our clients, while making a larger impact on society.
As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society
 
Location  
This is not a virtual/remote role; the work is based at the client premises in the area of Austin, TX depending on team supported. This role requires a distinct level of professionalism. Relocation assistance is not provided.
Duties and Responsibilities
  • Review ad content and classify according to policy with accuracy while managing time effectively
  • The work requires Ad Review resources to perform basic workflow activities related to Ads Review work (review non-objectionable content, create tasks, follow-up on open tickets, etc)
  • Provide feedback on ads classification trends.
  • General data entry related tasks
  • Provide suggestions to improve the process and workflows
  • Maintain up-to-date knowledge on changes to policies and procedures
  • Consistently meet performance expectations as measured by metrics such as accuracy, productivity and efficiency


Qualifications

 

Basic Qualifications
  • Minimum of  6 months experience in Customer Service role OR in an office/tech industry environment
 
Professional Skills
  • Experienced at using search engines to find information on the internet. Current use of social media products.
  • Excellent work pacing (time management) skills, able to work independently. Attention to detail is essential to ensure the quality of work execution.
  • Able to work in multiple tools/web browser windows at one time. Motivated, takes initiative, high energy. Familiar with MS office (mainly Excel).
  • Requires professional interaction and communication, both within the Accenture organization and with client contacts.
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
APPLY NOW
To apply from a mobile device, your CV must be in the cloud. Not Ready? Send this job to an email address To apply from a tablet device, your CV must be in the cloud. Not Ready? Send this job to an email address

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Rewards & Benefits

With Accenture's Total Rewards, you are empowered to be your best—for the business, for your family, and for yourself.

View All

Learn more about Accenture

Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All