Job Description

Organization: Accenture Federal Services
Location: USA


We are:

  

People who use technology to solve hard problems. Including ones that did not exist a few years ago. We are a U.S. Federal subsidiary, drawing from the power of Accenture—one of only five Global Strategic Partners with ServiceNow. We deliver the integrated, mobile and interactive experience that the people in our country demand. We strengthen the nation’s security with workflow automation, intelligent operations and machine learning. We’re passionate and honest. And we thrive in a world of constant change. 

 

You are:

   

A proactive thinker who is willing to take a chance. Curious and self-motivated, you’re willing to explore new technologies. You’re ready to push boundaries—and yourself. You’re here to improve the way our country works because you care. And you’re ready to share your ideas with our team, knowing we’ll listen. 

 

The work: 

  • Apply knowledge of ServiceNow to design solutions that meet or exceed requirements, support the technical team 
  • Build trusting relationships with project stakeholders 
  • Work closely with the ServiceNow Architect, identify ways to reduce implementation efforts 
  • Ensure all business and design requirements are met, lead quality management reviews 
  • Support test plan development and Organizational Change Management (OCM) efforts 



Qualifications

Here's What you need:
  • 1+ year of professional experience supporting the configuration and development of ServiceNow
  • US Citizen only and no Dual
Bonus Points if you have:
  • You have Customer Relationship Management experience and/or leadership experience
  • You understand Change Management, Configuration Management, and Release Management as it relates to ITIL 
  • You have experience in test plan creation and execution, including automated test scripts  
  • You’ve got experience with the following: Application development, mobile application development, web development, design thinking, UI/UX, workflow design and development, platform development
  • You have an ITIL Foundations Certification
  • You have experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Locations

MD - Baltimore,VA - Arlington
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