Job Description

Organization: Corporate Functions/Workplace

Location: New York, NY


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture’s workplace as a robust business function leveraging Accenture’s business and technology strategies.

Job Description:
 
The Senior Meetings & Events Planner will operate independently to plan and execute meetings & events onsite for Accenture’s NY Corporate Office. They will coordinate event delivery across all Workplace departments, communicating with the appropriate stakeholders, and ensuring quality assurance. All office interactions are expected to be conducted with a high degree of hospitality and professionalism.
Overall
  • Coordinates services for events, such as setup, facilities, communicating catering and AV needs, wayfinding, special needs/assistance requirements, printing, security and parking 
  • Works closely with reception, facilities, local technology, and other workplace departments to ensure quality service leading up to, on event day, and following
  • Support execution of delivery in line with the overall strategy
  • Use technology to manage the planning processes for meeting, including meeting registrations, approvals, budget and actual spend, calendars, meeting logistics, attendee registrations etc.
  • Ensure support for assigned events and completion of procurement processes like deposits, purchase orders, billing and final reconciliation
  • Establish relationships with internal (cross-functional) groups to ensure consistent delivery of service and resolve all escalations related to meetings or events appropriately
  • Establish standard terms and conditions for services providers, benchmark rates and programs and adjust processes or sourced arrangements as appropriate
  • Create event portfolio to show space set up options and other event options to customers upfront
  • Establish relationships with internal (cross-functional) groups to ensure consistent delivery of service and resolve all escalations related to events appropriately
  • Manage relationships and contracts with service providers to deliver value-added services and competitive costs
  • Identify and screen potential new suppliers and services and manage the process cost effectively
  • Keep knowledge base updated on supplier and sourcing trends and apply new approaches as appropriate
  • Monitor and manage compliance with existing policy and recommend changes to align with changing business needs
  • Provides support to communicate policy to Accenture personnel and external suppliers
  • Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed
 Role Requirements:
  • Overtime may be required periodically
  • Flexibility with work schedule may be required periodically

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Qualifications

Basic Qualifications:

  • GED or High school Diploma
  • Minimum of 2 years of meeting planning experience in a hospitality or professional setting
  • Minimum of 1 years planning and executing high-end internal and/or external client/customer-facing events
  • Minimum of 2 years in a customer service role

Preferred Qualifications:

  • College degree preferred
  • Certified Meeting Professional (CMP) Certification preferred
  • Extensive knowledge of food & beverage industry trends, and dietary restrictions, 
  • Experience with a network of catering vendors
  • Knowledge of EMS or other reservation management system
  • Advanced knowledge of MS Outlook
  • Intermediate to advanced knowledge of MS Office (Word/Excel/PowerPoint)
  • Comfortable with technology (advanced skills a plus)

Professional Skills:

  • Willing to step outside role to complete tasks in other areas of the Workplace
  • Passionate about customer service
  • Critical thinking skills
  • Demonstrated problem solving skills
  • Ability to take ownership and make decisions independent of customer involvement (proactive)
  • Proven ability to work independently and as a team member
  • Excellent communication skills (written and oral)
  • Excellent organizational, multi—tasking and time management skills
  • Highly responsive, flexible and adaptable
  • Proactive thinker/action taker
  • High level of professionalism
  • Ability to work with highly confidential material and maintain confidentiality
  • Seeks out challenges and opportunities to grow
  • Business partner attitude and approach
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian

 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.


Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our service men and women.


Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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